APM and MSFax Blank Title 77450

Yahoo Archive
1
I haven’t found a way to change the “dynamic recipient”…but I’m sure if I dig through the database it will be there somewhere. Also, the trick to changing the fax subject:

Open the Administrator -> Tools -> Services -> doc-link Output Manager Service -> configure -> choose Fax -> properties -> Fax Server tab

Change to any other Fax Server type besides MSFAX and the Subject will be editable, put in what you want then click apply…then go back and choose MSFAX, click apply okay and you should be good.

That should do the trick.

Jason Claggett
Microsoft Small Business Specialist
MCP #3856159
2W Technologies, LLC
312.533.4033 x8039
jason@...<mailto:jason@...>

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Muhammad Sarfaraz
Sent: Monday, May 04, 2009 4:17 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Re: APM and MSFax





We Have been Using APM with MS Fax since last year working fine with no problems.
Just Need to know is there a way to change the Subject from "Dynamic Recipient" to something meaningfull. Similarly Document Name Which comes up as "documents via doc-link Output Manager fax service". Is it possible to chage these 2 variables. when Sending Document from APM to MS Fax.
Thanks

Muhammad

________________________________
From: marko9280 <molbrantz@...<mailto:molbrantz%40swiss-tekcoatings.com>>
To: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>
Sent: Monday, May 4, 2009 2:21:36 PM
Subject: [Vantage] Re: APM and MSFax

We have been using APM with MS Fax since Sep 2007 and it has worked very well. We send approx 100 faxes per day. We use the standard fax card that came with our Dell server. We have one incoming fax line and a different fax line for outgoing faxes (APM).

APM has been a big time saver at our company.

My tips for using APM:
If you run MS Fax – MS Fax and the Fax device must be on the machine that runs APM.

If you run MS Fax - The default TIF viewer on the machine running APM MUST BE Windows Picture Viewer. Someone could easily cahgne this after initial setup.

Invoice/Credit memo – mixed document type – review ERM settings so it looks at every page to verify document type.

Tips in Crystal with APM:
Have the same person design the Crystal Reports and the APM document type layout.

On the Crystal form:
Do not crowd fields

Watch for fields that can grow

Do not use shaded areas – APM turns them black – unless the resolution is set very high - which resutla in a large file size.

You can set the font to white in crystal so it does show on the paper print out, but keep the font black until you have ALL the trouble-shooting done.

You can contact me off-line if you ahve additional questions.

--- In vantage@yahoogroups .com, "pklein256" <pklein@...> wrote:
>
> We had problems getting the MS fax working with APM also and to date do not have it working. We had it set up on it's own fax line. Sometimes faxs would go thru, but for the most part they didn't. MS fax worked with other documents, like word and other test prints, but it was too inconsistent when for documents coming From APM. Please post what you find when you figure it out. Thanks, Pam
>
>
>
>
>
>
>
>
> --- In vantage@yahoogroups .com, Jason Claggett <jason@> wrote:
> >
> > Greg,
> >
> > Typically VoIP phone lines are great for voice, but bad for data. I think you're better off getting a plain fax line with unlimited long distance...if you try and fax stuff from a regular application - like Word, Excel, etc, does it go through?
> >
> > I doubt MS Fax has any issues as it's a pretty straight-forward setup. If it is dialing out then you probably should switch to a traditional phone line. If it isn't dialing out then you may double-check your configuration.
> >
> > Hope this helps
> >
> > Jason Claggett
> > Microsoft Small Business Specialist
> > MCP #3856159
> > 2W Technologies, LLC
> > 312.533.4033 x8039
> > jason@<mailto: jason@>
> >
> > From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On Behalf Of greg.deterding
> > Sent: Friday, May 01, 2009 5:42 PM
> > To: vantage@yahoogroups .com
> > Subject: [Vantage] APM and MSFax
> >
> >
> >
> >
> >
> > We are using MS Fax with APM and we have been getting a fairly high number of fax failures. We bought a relatively inexpensive single port fax card. We also have our faxes going through a VoIP line so its getting compressed. Can't decide if the problem is with MS Fax, the fax card or not having a dedicated analog fax line. Does anyone have any thoughts/suggestion s?
> >
> > Thanks in advance,
> >
> > Greg
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>



[Non-text portions of this message have been removed]
2
We are using MS Fax with APM and we have been getting a fairly high number of fax failures. We bought a relatively inexpensive single port fax card. We also have our faxes going through a VoIP line so its getting compressed. Can't decide if the problem is with MS Fax, the fax card or not having a dedicated analog fax line. Does anyone have any thoughts/suggestions?

Thanks in advance,

Greg
3
Greg,

Typically VoIP phone lines are great for voice, but bad for data. I think you're better off getting a plain fax line with unlimited long distance...if you try and fax stuff from a regular application - like Word, Excel, etc, does it go through?

I doubt MS Fax has any issues as it's a pretty straight-forward setup. If it is dialing out then you probably should switch to a traditional phone line. If it isn't dialing out then you may double-check your configuration.

Hope this helps

Jason Claggett
Microsoft Small Business Specialist
MCP #3856159
2W Technologies, LLC
312.533.4033 x8039
jason@...<mailto:jason@...>

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of greg.deterding
Sent: Friday, May 01, 2009 5:42 PM
To: vantage@yahoogroups.com
Subject: [Vantage] APM and MSFax





We are using MS Fax with APM and we have been getting a fairly high number of fax failures. We bought a relatively inexpensive single port fax card. We also have our faxes going through a VoIP line so its getting compressed. Can't decide if the problem is with MS Fax, the fax card or not having a dedicated analog fax line. Does anyone have any thoughts/suggestions?

Thanks in advance,

Greg



[Non-text portions of this message have been removed]
4
We had problems getting the MS fax working with APM also and to date do not have it working. We had it set up on it's own fax line. Sometimes faxs would go thru, but for the most part they didn't. MS fax worked with other documents, like word and other test prints, but it was too inconsistent when for documents coming From APM. Please post what you find when you figure it out. Thanks, Pam








--- In vantage@yahoogroups.com, Jason Claggett <jason@...> wrote:
>
> Greg,
>
> Typically VoIP phone lines are great for voice, but bad for data. I think you're better off getting a plain fax line with unlimited long distance...if you try and fax stuff from a regular application - like Word, Excel, etc, does it go through?
>
> I doubt MS Fax has any issues as it's a pretty straight-forward setup. If it is dialing out then you probably should switch to a traditional phone line. If it isn't dialing out then you may double-check your configuration.
>
> Hope this helps
>
> Jason Claggett
> Microsoft Small Business Specialist
> MCP #3856159
> 2W Technologies, LLC
> 312.533.4033 x8039
> jason@...<mailto:jason@...>
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of greg.deterding
> Sent: Friday, May 01, 2009 5:42 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] APM and MSFax
>
>
>
>
>
> We are using MS Fax with APM and we have been getting a fairly high number of fax failures. We bought a relatively inexpensive single port fax card. We also have our faxes going through a VoIP line so its getting compressed. Can't decide if the problem is with MS Fax, the fax card or not having a dedicated analog fax line. Does anyone have any thoughts/suggestions?
>
> Thanks in advance,
>
> Greg
>
>
>
> [Non-text portions of this message have been removed]
>
5
We have been using APM with MS Fax since Sep 2007 and it has worked very well. We send approx 100 faxes per day. We use the standard fax card that came with our Dell server. We have one incoming fax line and a different fax line for outgoing faxes (APM).

APM has been a big time saver at our company.

My tips for using APM:
If you run MS Fax – MS Fax and the Fax device must be on the machine that runs APM.

If you run MS Fax - The default TIF viewer on the machine running APM MUST BE Windows Picture Viewer. Someone could easily cahgne this after initial setup.

Invoice/Credit memo – mixed document type – review ERM settings so it looks at every page to verify document type.

Tips in Crystal with APM:
Have the same person design the Crystal Reports and the APM document type layout.

On the Crystal form:
Do not crowd fields

Watch for fields that can grow

Do not use shaded areas – APM turns them black – unless the resolution is set very high - which resutla in a large file size.

You can set the font to white in crystal so it does show on the paper print out, but keep the font black until you have ALL the trouble-shooting done.

You can contact me off-line if you ahve additional questions.

--- In vantage@yahoogroups.com, "pklein256" <pklein@...> wrote:
>
> We had problems getting the MS fax working with APM also and to date do not have it working. We had it set up on it's own fax line. Sometimes faxs would go thru, but for the most part they didn't. MS fax worked with other documents, like word and other test prints, but it was too inconsistent when for documents coming From APM. Please post what you find when you figure it out. Thanks, Pam
>
>
>
>
>
>
>
>
> --- In vantage@yahoogroups.com, Jason Claggett <jason@> wrote:
> >
> > Greg,
> >
> > Typically VoIP phone lines are great for voice, but bad for data. I think you're better off getting a plain fax line with unlimited long distance...if you try and fax stuff from a regular application - like Word, Excel, etc, does it go through?
> >
> > I doubt MS Fax has any issues as it's a pretty straight-forward setup. If it is dialing out then you probably should switch to a traditional phone line. If it isn't dialing out then you may double-check your configuration.
> >
> > Hope this helps
> >
> > Jason Claggett
> > Microsoft Small Business Specialist
> > MCP #3856159
> > 2W Technologies, LLC
> > 312.533.4033 x8039
> > jason@<mailto:jason@>
> >
> > From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of greg.deterding
> > Sent: Friday, May 01, 2009 5:42 PM
> > To: vantage@yahoogroups.com
> > Subject: [Vantage] APM and MSFax
> >
> >
> >
> >
> >
> > We are using MS Fax with APM and we have been getting a fairly high number of fax failures. We bought a relatively inexpensive single port fax card. We also have our faxes going through a VoIP line so its getting compressed. Can't decide if the problem is with MS Fax, the fax card or not having a dedicated analog fax line. Does anyone have any thoughts/suggestions?
> >
> > Thanks in advance,
> >
> > Greg
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
6
We Have been Using APM with MS Fax since last year working fine with no problems.
Just Need to know is there a way to change the Subject from "Dynamic Recipient" to something meaningfull. Similarly Document Name Which comes up as "documents via doc-link Output Manager fax service". Is it possible to chage these 2 variables. when Sending Document from APM to MS Fax.
Thanks


 Muhammad




________________________________
From: marko9280 <molbrantz@...>
To: vantage@yahoogroups.com
Sent: Monday, May 4, 2009 2:21:36 PM
Subject: [Vantage] Re: APM and MSFax






We have been using APM with MS Fax since Sep 2007 and it has worked very well. We send approx 100 faxes per day. We use the standard fax card that came with our Dell server. We have one incoming fax line and a different fax line for outgoing faxes (APM).

APM has been a big time saver at our company.

My tips for using APM:
If you run MS Fax – MS Fax and the Fax device must be on the machine that runs APM.

If you run MS Fax - The default TIF viewer on the machine running APM MUST BE Windows Picture Viewer. Someone could easily cahgne this after initial setup.

Invoice/Credit memo – mixed document type – review ERM settings so it looks at every page to verify document type.

Tips in Crystal with APM:
Have the same person design the Crystal Reports and the APM document type layout.

On the Crystal form:
Do not crowd fields

Watch for fields that can grow

Do not use shaded areas – APM turns them black – unless the resolution is set very high - which resutla in a large file size.

You can set the font to white in crystal so it does show on the paper print out, but keep the font black until you have ALL the trouble-shooting done.

You can contact me off-line if you ahve additional questions.

--- In vantage@yahoogroups .com, "pklein256" <pklein@...> wrote:
>
> We had problems getting the MS fax working with APM also and to date do not have it working. We had it set up on it's own fax line. Sometimes faxs would go thru, but for the most part they didn't. MS fax worked with other documents, like word and other test prints, but it was too inconsistent when for documents coming From APM. Please post what you find when you figure it out. Thanks, Pam
>
>
>
>
>
>
>
>
> --- In vantage@yahoogroups .com, Jason Claggett <jason@> wrote:
> >
> > Greg,
> >
> > Typically VoIP phone lines are great for voice, but bad for data. I think you're better off getting a plain fax line with unlimited long distance...if you try and fax stuff from a regular application - like Word, Excel, etc, does it go through?
> >
> > I doubt MS Fax has any issues as it's a pretty straight-forward setup. If it is dialing out then you probably should switch to a traditional phone line. If it isn't dialing out then you may double-check your configuration.
> >
> > Hope this helps
> >
> > Jason Claggett
> > Microsoft Small Business Specialist
> > MCP #3856159
> > 2W Technologies, LLC
> > 312.533.4033 x8039
> > jason@<mailto: jason@>
> >
> > From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On Behalf Of greg.deterding
> > Sent: Friday, May 01, 2009 5:42 PM
> > To: vantage@yahoogroups .com
> > Subject: [Vantage] APM and MSFax
> >
> >
> >
> >
> >
> > We are using MS Fax with APM and we have been getting a fairly high number of fax failures. We bought a relatively inexpensive single port fax card. We also have our faxes going through a VoIP line so its getting compressed. Can't decide if the problem is with MS Fax, the fax card or not having a dedicated analog fax line. Does anyone have any thoughts/suggestion s?
> >
> > Thanks in advance,
> >
> > Greg
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
7
All good things to check Mark.

Also, I believe we had to set the BPP to a lower setting as the high res doesn't render properly when sending faxes.


Jason Claggett
Microsoft Small Business Specialist
MCP #3856159
2W Technologies, LLC
312.533.4033 x8039
jason@...<mailto:jason@...>

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of marko9280
Sent: Monday, May 04, 2009 3:22 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: APM and MSFax





We have been using APM with MS Fax since Sep 2007 and it has worked very well. We send approx 100 faxes per day. We use the standard fax card that came with our Dell server. We have one incoming fax line and a different fax line for outgoing faxes (APM).

APM has been a big time saver at our company.

My tips for using APM:
If you run MS Fax - MS Fax and the Fax device must be on the machine that runs APM.

If you run MS Fax - The default TIF viewer on the machine running APM MUST BE Windows Picture Viewer. Someone could easily cahgne this after initial setup.

Invoice/Credit memo - mixed document type - review ERM settings so it looks at every page to verify document type.

Tips in Crystal with APM:
Have the same person design the Crystal Reports and the APM document type layout.

On the Crystal form:
Do not crowd fields

Watch for fields that can grow

Do not use shaded areas - APM turns them black - unless the resolution is set very high - which resutla in a large file size.

You can set the font to white in crystal so it does show on the paper print out, but keep the font black until you have ALL the trouble-shooting done.

You can contact me off-line if you ahve additional questions.

--- In vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>, "pklein256" <pklein@...> wrote:
>
> We had problems getting the MS fax working with APM also and to date do not have it working. We had it set up on it's own fax line. Sometimes faxs would go thru, but for the most part they didn't. MS fax worked with other documents, like word and other test prints, but it was too inconsistent when for documents coming From APM. Please post what you find when you figure it out. Thanks, Pam
>
>
>
>
>
>
>
>
> --- In vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>, Jason Claggett <jason@> wrote:
> >
> > Greg,
> >
> > Typically VoIP phone lines are great for voice, but bad for data. I think you're better off getting a plain fax line with unlimited long distance...if you try and fax stuff from a regular application - like Word, Excel, etc, does it go through?
> >
> > I doubt MS Fax has any issues as it's a pretty straight-forward setup. If it is dialing out then you probably should switch to a traditional phone line. If it isn't dialing out then you may double-check your configuration.
> >
> > Hope this helps
> >
> > Jason Claggett
> > Microsoft Small Business Specialist
> > MCP #3856159
> > 2W Technologies, LLC
> > 312.533.4033 x8039
> > jason@<mailto:jason@>
> >
> > From: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com> [mailto:vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>] On Behalf Of greg.deterding
> > Sent: Friday, May 01, 2009 5:42 PM
> > To: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>
> > Subject: [Vantage] APM and MSFax
> >
> >
> >
> >
> >
> > We are using MS Fax with APM and we have been getting a fairly high number of fax failures. We bought a relatively inexpensive single port fax card. We also have our faxes going through a VoIP line so its getting compressed. Can't decide if the problem is with MS Fax, the fax card or not having a dedicated analog fax line. Does anyone have any thoughts/suggestions?
> >
> > Thanks in advance,
> >
> > Greg
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>



[Non-text portions of this message have been removed]