APM PDFs Blank Title 91571

Change it back to .tiff & it works fine was hoping someone on the group had a similar issue so I don't have to wait 2 months to get this resolved.

--- In vantage@yahoogroups.com, "Blake Clemens" <blake.clemens@...> wrote:
>
> So you can't even fax out of APM? Can you change it back to TIFF?
>
>
>
> Thanks,
>
> Blake Clemens
>
> IT Systems Engineer
>
> Delmarva Millwork Corporation
>
> (800) 360-2364 x132
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
> Of mmcwilliams22
> Sent: Tuesday, July 06, 2010 3:08 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Re: APM PDFs
>
>
>
>
>
> I put a call in over at epicor. I tried the test and am getting errors
> in the event log.
>
> Event Type: Error
> Event Source: doc-link Output Management Service
> Event Category: Output Processing
> Event ID: 7
> Date: 7/6/2010
> Time: 1:42:07 PM
> User: N/A
> Computer: TBVANTAGE2
> Description:
> Processing of batch 2034 failed with the following error: -2147024864 -
> The process cannot access the file because it is being used by another
> process.
>
> Processing batch 2034
>
> --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
> "Blake Clemens" <blake.clemens@> wrote:
> >
> > We have Adobe Reader 8 installed. Try sending me a document from your
> > setup. Use my email address blake.clemens@
> >
> >
> >
> > Thanks,
> >
> > Blake Clemens
> >
> > IT Systems Engineer
> >
> > Delmarva Millwork Corporation
> >
> > (800) 360-2364 x132
> >
> > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
> Behalf
> > Of mmcwilliams22
> > Sent: Tuesday, July 06, 2010 9:48 AM
> > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> > Subject: [Vantage] Re: APM PDFs
> >
> >
> >
> >
> >
> > Was there any special setup? Do you need acrobat installed on the apm
> > server? I figured just check that as the output fomat and everything
> > should work.
> >
> > --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com> ,
> > "Blake Clemens" <blake.clemens@> wrote:
> > >
> > > We have PDF working in our setup.
> > >
> > >
> > >
> > > Thanks,
> > >
> > > Blake Clemens
> > >
> > > IT Systems Engineer
> > >
> > > Delmarva Millwork Corporation
> > >
> > > (800) 360-2364 x132
> > >
> > > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com> ] On
> > Behalf
> > > Of mmcwilliams22
> > > Sent: Tuesday, July 06, 2010 9:04 AM
> > > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > > Subject: [Vantage] APM PDFs
> > >
> > >
> > >
> > >
> > >
> > > Anyone have APM PDF working? We tried changing from .tiff to
> PDF(tiff
> > > only)per customer request & now users are saying they cannot open
> the
> > > attatchements.
> > >
> > >
> > >
> > >
> > >
> > > [Non-text portions of this message have been removed]
> > >
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
Anyone have APM PDF working? We tried changing from .tiff to PDF(tiff only)per customer request & now users are saying they cannot open the attatchements.
We have PDF working in our setup.



Thanks,

Blake Clemens

IT Systems Engineer

Delmarva Millwork Corporation

(800) 360-2364 x132

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of mmcwilliams22
Sent: Tuesday, July 06, 2010 9:04 AM
To: vantage@yahoogroups.com
Subject: [Vantage] APM PDFs





Anyone have APM PDF working? We tried changing from .tiff to PDF(tiff
only)per customer request & now users are saying they cannot open the
attatchements.





[Non-text portions of this message have been removed]
Was there any special setup? Do you need acrobat installed on the apm server? I figured just check that as the output fomat and everything should work.

--- In vantage@yahoogroups.com, "Blake Clemens" <blake.clemens@...> wrote:
>
> We have PDF working in our setup.
>
>
>
> Thanks,
>
> Blake Clemens
>
> IT Systems Engineer
>
> Delmarva Millwork Corporation
>
> (800) 360-2364 x132
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
> Of mmcwilliams22
> Sent: Tuesday, July 06, 2010 9:04 AM
> To: vantage@yahoogroups.com
> Subject: [Vantage] APM PDFs
>
>
>
>
>
> Anyone have APM PDF working? We tried changing from .tiff to PDF(tiff
> only)per customer request & now users are saying they cannot open the
> attatchements.
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
We have Adobe Reader 8 installed. Try sending me a document from your
setup. Use my email address blake.clemens@...



Thanks,

Blake Clemens

IT Systems Engineer

Delmarva Millwork Corporation

(800) 360-2364 x132

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of mmcwilliams22
Sent: Tuesday, July 06, 2010 9:48 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: APM PDFs





Was there any special setup? Do you need acrobat installed on the apm
server? I figured just check that as the output fomat and everything
should work.

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"Blake Clemens" <blake.clemens@...> wrote:
>
> We have PDF working in our setup.
>
>
>
> Thanks,
>
> Blake Clemens
>
> IT Systems Engineer
>
> Delmarva Millwork Corporation
>
> (800) 360-2364 x132
>
> From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
> Of mmcwilliams22
> Sent: Tuesday, July 06, 2010 9:04 AM
> To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> Subject: [Vantage] APM PDFs
>
>
>
>
>
> Anyone have APM PDF working? We tried changing from .tiff to PDF(tiff
> only)per customer request & now users are saying they cannot open the
> attatchements.
>
>
>
>
>
> [Non-text portions of this message have been removed]
>





[Non-text portions of this message have been removed]
I put a call in over at epicor. I tried the test and am getting errors in the event log.

Event Type: Error
Event Source: doc-link Output Management Service
Event Category: Output Processing
Event ID: 7
Date: 7/6/2010
Time: 1:42:07 PM
User: N/A
Computer: TBVANTAGE2
Description:
Processing of batch 2034 failed with the following error: -2147024864 - The process cannot access the file because it is being used by another process.


Processing batch 2034


--- In vantage@yahoogroups.com, "Blake Clemens" <blake.clemens@...> wrote:
>
> We have Adobe Reader 8 installed. Try sending me a document from your
> setup. Use my email address blake.clemens@...
>
>
>
> Thanks,
>
> Blake Clemens
>
> IT Systems Engineer
>
> Delmarva Millwork Corporation
>
> (800) 360-2364 x132
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
> Of mmcwilliams22
> Sent: Tuesday, July 06, 2010 9:48 AM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Re: APM PDFs
>
>
>
>
>
> Was there any special setup? Do you need acrobat installed on the apm
> server? I figured just check that as the output fomat and everything
> should work.
>
> --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
> "Blake Clemens" <blake.clemens@> wrote:
> >
> > We have PDF working in our setup.
> >
> >
> >
> > Thanks,
> >
> > Blake Clemens
> >
> > IT Systems Engineer
> >
> > Delmarva Millwork Corporation
> >
> > (800) 360-2364 x132
> >
> > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
> Behalf
> > Of mmcwilliams22
> > Sent: Tuesday, July 06, 2010 9:04 AM
> > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> > Subject: [Vantage] APM PDFs
> >
> >
> >
> >
> >
> > Anyone have APM PDF working? We tried changing from .tiff to PDF(tiff
> > only)per customer request & now users are saying they cannot open the
> > attatchements.
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
So you can't even fax out of APM? Can you change it back to TIFF?



Thanks,

Blake Clemens

IT Systems Engineer

Delmarva Millwork Corporation

(800) 360-2364 x132

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of mmcwilliams22
Sent: Tuesday, July 06, 2010 3:08 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: APM PDFs





I put a call in over at epicor. I tried the test and am getting errors
in the event log.

Event Type: Error
Event Source: doc-link Output Management Service
Event Category: Output Processing
Event ID: 7
Date: 7/6/2010
Time: 1:42:07 PM
User: N/A
Computer: TBVANTAGE2
Description:
Processing of batch 2034 failed with the following error: -2147024864 -
The process cannot access the file because it is being used by another
process.

Processing batch 2034

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"Blake Clemens" <blake.clemens@...> wrote:
>
> We have Adobe Reader 8 installed. Try sending me a document from your
> setup. Use my email address blake.clemens@...
>
>
>
> Thanks,
>
> Blake Clemens
>
> IT Systems Engineer
>
> Delmarva Millwork Corporation
>
> (800) 360-2364 x132
>
> From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
> Of mmcwilliams22
> Sent: Tuesday, July 06, 2010 9:48 AM
> To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> Subject: [Vantage] Re: APM PDFs
>
>
>
>
>
> Was there any special setup? Do you need acrobat installed on the apm
> server? I figured just check that as the output fomat and everything
> should work.
>
> --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com> ,
> "Blake Clemens" <blake.clemens@> wrote:
> >
> > We have PDF working in our setup.
> >
> >
> >
> > Thanks,
> >
> > Blake Clemens
> >
> > IT Systems Engineer
> >
> > Delmarva Millwork Corporation
> >
> > (800) 360-2364 x132
> >
> > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com> ] On
> Behalf
> > Of mmcwilliams22
> > Sent: Tuesday, July 06, 2010 9:04 AM
> > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> > Subject: [Vantage] APM PDFs
> >
> >
> >
> >
> >
> > Anyone have APM PDF working? We tried changing from .tiff to
PDF(tiff
> > only)per customer request & now users are saying they cannot open
the
> > attatchements.
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
> [Non-text portions of this message have been removed]
>





[Non-text portions of this message have been removed]