APM only sends one page of multi-page doc

Yahoo Archive
1
Turn off decollation. We had the exact same problem. Let me know if you cannot find the option, it is kinda buried somewhere.

Thanks,
Kunal



----- Original Message ----
From: greg.deterding <greg.deterding@...>
To: vantage@yahoogroups.com
Sent: Thursday, May 29, 2008 3:42:31 PM
Subject: [Vantage] APM only sends one page of multi-page doc


This question is directed to users who are using Advanced Print
Management to send customer documents. We are working on implementing
APM for invoices and sales order acknowledgements among a few other
select docs. We are having problems with APM only emailing the first
page of an SOA even when the SOA is multiple pages. ERM is capturing
and storing the whole document but only one page gets sent out. We have
several other document types that work fine when the document is more
than one page and I have copied all the settings including the ERM
config settings to the SOA doc type and still nothing. Any thoughts??






[Non-text portions of this message have been removed]
2
This question is directed to users who are using Advanced Print
Management to send customer documents. We are working on implementing
APM for invoices and sales order acknowledgements among a few other
select docs. We are having problems with APM only emailing the first
page of an SOA even when the SOA is multiple pages. ERM is capturing
and storing the whole document but only one page gets sent out. We have
several other document types that work fine when the document is more
than one page and I have copied all the settings including the ERM
config settings to the SOA doc type and still nothing. Any thoughts??