I have a Customization on Menu Maintenance need to disable this from Menu Maintenace but cannot find where it is coming from. Any help would be greatly appreciated.
here is the detail of the message:
System Information
==================
AppServer Connection: net.tcp://E2A05/EpicorERPTest
Form Name: Menu Maintenance V2
Customization Name: V2
Menu ID: SUUT7000
Software Version: 3.2.700.27
============
Business Layer Exception
Helpstar Ticket# is required.
Exception caught in: Epicor.ServiceModel
Error Detail
============
##!Correlation ID:##! cee08c51-81e9-4664-a368-9e877f378552
##!Description:##! Helpstar Ticket# is required.
##!Program:##! Epicor.Ice.dll
##!Method:##! ValidateColumn
##!Line Number:##! 254
##!Column Number:##! 17
##!Table:##! Menu
##!Field:##! Helpstar_Ticket_c
Client Stack Trace
==================
at Epicor.ServiceModel.Channels.ImplBase`1.ShouldRethrowNonRetryableException(Exception ex, DataSet dataSets)
at Ice.Proxy.BO.MenuImpl.Update(MenuDataSet ds)
at Ice.Adapters.MenuAdapter.OnUpdate()
at Ice.Lib.Framework.EpiBaseAdapter.Update()
at Ice.UI.App.MenuMEntry.Transaction.adapterUpdate()
at Ice.UI.App.MenuMEntry.Transaction.MenuUpdate()
has context menu
Enable developer mode. Launch Menu Maintenance and choose the base form. Then when Menu Maintenance is open, you can see which customization is specified for Menu Maintenance so you can correct it and/or delete it.
This looks like the column was marked as Required in UD Column maintenance.
If that doesn’t get what you need, the error message looks like the system thinks the UD field “Helpstar_Ticket_c” in whatever table you’re trying to update is a required field. Look in the UD Column Maintenance program for the Menu table and see if the field is selected as “Required” (there’s a checkbox there).
Thanks, That was it!