Can access Part Tracker through menu but not right click Open With

I have a user that can access Part Tracker but when they right click open with they get an error “Menu ID SVGO0013 is not valid for the current user.”

I ran a query to see what Menu ID that is and it is indeed Part Tracker and I checked the Parent Menu ID. The parent Menu ID is XAMN7000 but there is no Part tracker under that MenuID. Anyone know whats going on here?

Take a look at your context Menu Maintenance


That’s where the “right click” functionality comes from.
Can the user access the tracker from that menu? (Executive> Trackers)? or from somewhere else?
Sounds like a menu security issue to me.

Turns out I can’t do the Open With option either and I have full access. We can access the Part Tracker through any of the menus that have different Menu IDs just not with the Open With option, which would be SVGO0013. How would I go about checking security on a menu item that doesn’t show up in Menu Maintenance?

I see the same Context Menu Maintenance you posted.

On one of the part Trackers in the menu maintenance, do you see this view?

Is it selected “Allow Access to All Groups/Users”?
You might want to also check the security on Executive Analysis. I have security on Executive Analysis but I allow all users access to the trackers folder within

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