5 years ago we went from multi-tenant Epicor cloud to on-prem, and that was the right thing then. I know Epicor’s cloud has gotten a lot better since, so I want to be open minded.
Biggest reason we left the cloud was MRP. Slow is not even the half of it. We do about 3x the business today that we did then, and yet even then MRP would run for exactly 9 hours in the cloud and then quit. (Support didn’t understand that they had a timeout in the web.config and kept blaming us for it.) So our business would have gone under if we hadn’t left the cloud.
All of that to say, I hope it is better now.
So @timshuwy what can you say about hardware performance? Could our company run MRP on Epicor’s cloud today?
I know you’d need some data. If it helps, MRP churns out about 2.4 million JobMtl rows each Sunday and of course all the PartDtl and POSugg data to go with.