Context menus

Good morning all,

I have a context menu item created which works for me. I can go into the dashboard and right click > open with > and I can select the process and it opens up the NCMR number that I right clicked on. However, a couple of other users tested it and they are not seeing this option when they right click.
i must be missing a step, but not sure what it is. Any ideas, suggestions?
Please and thanks!


Does this thread help?

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Just to double-check, do you know if the users that aren’t seeing the new option have security access to the menu item it leads to?