Crazy scenario

Yahoo Archive
1
We had odds and ends of printing errors as well. Installing W2K SP3 fixed
it.

Gary Polvinale
Denton ATD
Milan OH

-----Original Message-----
From: Lydia Coffman [mailto:lcoffman@...]
Sent: Tuesday, December 17, 2002 7:32 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Crazy scenario


Well, way back when (about 4 yrs ago) I had a similar problem, and the
install Crystal, then uninstall without deleting shared files worked for me
then. But -- what Service Pack is on your W2000 boxes? I had some really
peculiar printing issues until I installed SP2 on them.

I feel your pain.

Lydia


-----Original Message-----
From: James Piper [mailto:admin@...]
Sent: Tuesday, December 17, 2002 3:42 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Crazy scenario


Okay this is one for the books (My books anyway)

I have the following situation going on here and its about to drive me
NUTS
HELP

My purchasing manager is printing out Purchase orders
If he prints the po to his printer, he gets a big gray box shadowing the
line items
When my General manager prints it, its clean (AKA No gray box)
So I pushed my Purchasing manager over to the same network printer that
the GM is printing to
Gray Box
I contacted Epicor and they say dump the work files, print it again with
the print preview and then it should work.

Nope

So my Purchasing manager goes and logs into vantage on his assistances
computer
Same results

Our accounting guy (Who has crystal) can print it fine to their 4100TN
printer
I have tried everything from using the HP PCL 5 or the PCL6 driver
Same results
If the Purchasing manager logs into my GM's pc it prints fine

Hardware background
NT4 Network
2000 pro on boxes
Only difference I see is that the PO Guy has Office 2000
GM has office XP
But the cost accountant has Office 2000 but has crystal

Epicor says install Crystal on the POManagers computer, patch it and
then un install it so I get the latest DLL files

That just does not seem like the best solution for this

Anyone else running into anything like this?





J.P. Piper
Systems Administrator
MECO, Inc
2121 S. Main St
Paris, IL 61944
(217) 465-7575 ext 201
Fax (217) 465-5230
Email: <mailto:admin@...> admin@...




[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
2
Okay this is one for the books (My books anyway)

I have the following situation going on here and its about to drive me
NUTS
HELP

My purchasing manager is printing out Purchase orders
If he prints the po to his printer, he gets a big gray box shadowing the
line items
When my General manager prints it, its clean (AKA No gray box)
So I pushed my Purchasing manager over to the same network printer that
the GM is printing to
Gray Box
I contacted Epicor and they say dump the work files, print it again with
the print preview and then it should work.

Nope

So my Purchasing manager goes and logs into vantage on his assistances
computer
Same results

Our accounting guy (Who has crystal) can print it fine to their 4100TN
printer
I have tried everything from using the HP PCL 5 or the PCL6 driver
Same results
If the Purchasing manager logs into my GM's pc it prints fine

Hardware background
NT4 Network
2000 pro on boxes
Only difference I see is that the PO Guy has Office 2000
GM has office XP
But the cost accountant has Office 2000 but has crystal

Epicor says install Crystal on the POManagers computer, patch it and
then un install it so I get the latest DLL files

That just does not seem like the best solution for this

Anyone else running into anything like this?





J.P. Piper
Systems Administrator
MECO, Inc
2121 S. Main St
Paris, IL 61944
(217) 465-7575 ext 201
Fax (217) 465-5230
Email: <mailto:admin@...> admin@...




[Non-text portions of this message have been removed]
3
Well, way back when (about 4 yrs ago) I had a similar problem, and the
install Crystal, then uninstall without deleting shared files worked for me
then. But -- what Service Pack is on your W2000 boxes? I had some really
peculiar printing issues until I installed SP2 on them.

I feel your pain.

Lydia


-----Original Message-----
From: James Piper [mailto:admin@...]
Sent: Tuesday, December 17, 2002 3:42 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Crazy scenario


Okay this is one for the books (My books anyway)

I have the following situation going on here and its about to drive me
NUTS
HELP

My purchasing manager is printing out Purchase orders
If he prints the po to his printer, he gets a big gray box shadowing the
line items
When my General manager prints it, its clean (AKA No gray box)
So I pushed my Purchasing manager over to the same network printer that
the GM is printing to
Gray Box
I contacted Epicor and they say dump the work files, print it again with
the print preview and then it should work.

Nope

So my Purchasing manager goes and logs into vantage on his assistances
computer
Same results

Our accounting guy (Who has crystal) can print it fine to their 4100TN
printer
I have tried everything from using the HP PCL 5 or the PCL6 driver
Same results
If the Purchasing manager logs into my GM's pc it prints fine

Hardware background
NT4 Network
2000 pro on boxes
Only difference I see is that the PO Guy has Office 2000
GM has office XP
But the cost accountant has Office 2000 but has crystal

Epicor says install Crystal on the POManagers computer, patch it and
then un install it so I get the latest DLL files

That just does not seem like the best solution for this

Anyone else running into anything like this?





J.P. Piper
Systems Administrator
MECO, Inc
2121 S. Main St
Paris, IL 61944
(217) 465-7575 ext 201
Fax (217) 465-5230
Email: <mailto:admin@...> admin@...




[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
4
We had the same problem. It drove me nuts as well. Seemed there was little
rime or reason to it. I never did figure it out. When we went to 5.1 it
stopped happening. We had modified the PO report and brought that over to
5.1 so my only conclusion is that it was something on the server.

Good luck
Jeremy Leonard
IT Manager
K-T Corporation

-----Original Message-----
From: James Piper [mailto:admin@...]
Sent: Tuesday, December 17, 2002 6:42 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Crazy scenario


Okay this is one for the books (My books anyway)

I have the following situation going on here and its about to drive me
NUTS
HELP

My purchasing manager is printing out Purchase orders
If he prints the po to his printer, he gets a big gray box shadowing the
line items
When my General manager prints it, its clean (AKA No gray box)
So I pushed my Purchasing manager over to the same network printer that
the GM is printing to
Gray Box
I contacted Epicor and they say dump the work files, print it again with
the print preview and then it should work.

Nope

So my Purchasing manager goes and logs into vantage on his assistances
computer
Same results

Our accounting guy (Who has crystal) can print it fine to their 4100TN
printer
I have tried everything from using the HP PCL 5 or the PCL6 driver
Same results
If the Purchasing manager logs into my GM's pc it prints fine

Hardware background
NT4 Network
2000 pro on boxes
Only difference I see is that the PO Guy has Office 2000
GM has office XP
But the cost accountant has Office 2000 but has crystal

Epicor says install Crystal on the POManagers computer, patch it and
then un install it so I get the latest DLL files

That just does not seem like the best solution for this

Anyone else running into anything like this?





J.P. Piper
Systems Administrator
MECO, Inc
2121 S. Main St
Paris, IL 61944
(217) 465-7575 ext 201
Fax (217) 465-5230
Email: <mailto:admin@...> admin@...




[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
5
We have the same problem here, but since the boxes only occur when we
preview prior to printing, we just don't preview anymore. It only happens
on one of our printers...



[Non-text portions of this message have been removed]