Thanks for the suggestions
Epicor finally helped - apparently a problem with the certificate so it
needed to be reloaded onto the client machines
Regards
Adrian Lauchlan
Inceptum Projects Ltd
mobile 07852 270968
You can now call me on my Skype Number
skype +44 (0)208 123 5065
The information in this email including any attachments is intended only for
the exclusive use of the person or body it is addressed to. It may contain
confidential and privileged material that may be subject to legal privilege.
It may not be disclosed, disseminated, re-transmitted or distributed without
the permission of the sender. If you have received this email in error,
please delete it from your system and contact the sender. Please note that
it is the recipient's responsibility to check for viruses and Inceptum
Projects Ltd will not be held responsible for any damages arising from virus
infections.
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Ned C.
Sent: 31 January 2012 17:38
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Credit Card Authorisation
It's part of their software and why you pay for a maintenance plan every
year.
Are you using the ESDM components?
I would stop them all and then turn them back on in this order:
Epicor Authorization Service Lite
Secure Data Encryption Certificate Installer
Secure Data Service
Secure Data Web Service
If one of them doesn't start, then that's where your problem lies, sometimes
it can be resolved with a system reboot because some process stole a port
and that can prevent some of those services from starting.
Ned
Alternative Technology Solutions
-----Original Message-----
From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf Of
Adrian Lauchlan
Sent: Tuesday, January 31, 2012 5:46 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: RE: [Vantage] Credit Card Authorisation
Sadly Epicor are not willing to support this - don't understand why - will
have a look at the Trace though to see if it can shed any light
Regards
Adrian Lauchlan
Inceptum Projects Ltd
mobile 07852 270968
You can now call me on my Skype Number
skype +44 (0)208 123 5065
The information in this email including any attachments is intended only for
the exclusive use of the person or body it is addressed to. It may contain
confidential and privileged material that may be subject to legal privilege.
It may not be disclosed, disseminated, re-transmitted or distributed without
the permission of the sender. If you have received this email in error,
please delete it from your system and contact the sender. Please note that
it is the recipient's responsibility to check for viruses and Inceptum
Projects Ltd will not be held responsible for any damages arising from virus
infections.
-----Original Message-----
From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf Of
John Driggers
Sent: 30 January 2012 23:03
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: Re: [Vantage] Credit Card Authorisation
I'd get Epicor on it first. Assuming they can't get it straightened out in a
timely manner, run a trace and see what method is sending up the error.
That may or may not prove enlightening. If it doesn't help, you're probably
at Epicor's mercy on this.
You could try turning up the logging on your appservers, but I have a
suspicion it won't help too much in this case.
On Mon, Jan 30, 2012 at 5:15 PM, adrian.lauchlan <
adrianlauchlan@... <mailto:adrianlauchlan%40googlemail.com> >
wrote:
*John Driggers*
*High End Dev, System Design, Profit Drinking
*
*:: 904.962.2887*
*:: waffqle@... <mailto:waffqle%40gmail.com> *
*:: NO FAXES*
*
*
[Non-text portions of this message have been removed]
------------------------------------
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
------------------------------------
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
[Non-text portions of this message have been removed]
Epicor finally helped - apparently a problem with the certificate so it
needed to be reloaded onto the client machines
Regards
Adrian Lauchlan
Inceptum Projects Ltd
mobile 07852 270968
You can now call me on my Skype Number
skype +44 (0)208 123 5065
The information in this email including any attachments is intended only for
the exclusive use of the person or body it is addressed to. It may contain
confidential and privileged material that may be subject to legal privilege.
It may not be disclosed, disseminated, re-transmitted or distributed without
the permission of the sender. If you have received this email in error,
please delete it from your system and contact the sender. Please note that
it is the recipient's responsibility to check for viruses and Inceptum
Projects Ltd will not be held responsible for any damages arising from virus
infections.
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Ned C.
Sent: 31 January 2012 17:38
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Credit Card Authorisation
It's part of their software and why you pay for a maintenance plan every
year.
Are you using the ESDM components?
I would stop them all and then turn them back on in this order:
Epicor Authorization Service Lite
Secure Data Encryption Certificate Installer
Secure Data Service
Secure Data Web Service
If one of them doesn't start, then that's where your problem lies, sometimes
it can be resolved with a system reboot because some process stole a port
and that can prevent some of those services from starting.
Ned
Alternative Technology Solutions
-----Original Message-----
From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf Of
Adrian Lauchlan
Sent: Tuesday, January 31, 2012 5:46 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: RE: [Vantage] Credit Card Authorisation
Sadly Epicor are not willing to support this - don't understand why - will
have a look at the Trace though to see if it can shed any light
Regards
Adrian Lauchlan
Inceptum Projects Ltd
mobile 07852 270968
You can now call me on my Skype Number
skype +44 (0)208 123 5065
The information in this email including any attachments is intended only for
the exclusive use of the person or body it is addressed to. It may contain
confidential and privileged material that may be subject to legal privilege.
It may not be disclosed, disseminated, re-transmitted or distributed without
the permission of the sender. If you have received this email in error,
please delete it from your system and contact the sender. Please note that
it is the recipient's responsibility to check for viruses and Inceptum
Projects Ltd will not be held responsible for any damages arising from virus
infections.
-----Original Message-----
From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf Of
John Driggers
Sent: 30 January 2012 23:03
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: Re: [Vantage] Credit Card Authorisation
I'd get Epicor on it first. Assuming they can't get it straightened out in a
timely manner, run a trace and see what method is sending up the error.
That may or may not prove enlightening. If it doesn't help, you're probably
at Epicor's mercy on this.
You could try turning up the logging on your appservers, but I have a
suspicion it won't help too much in this case.
On Mon, Jan 30, 2012 at 5:15 PM, adrian.lauchlan <
adrianlauchlan@... <mailto:adrianlauchlan%40googlemail.com> >
wrote:
> **--
>
>
> Is anyone out there using the Credit Card Authorisation addon? We are
> suddenly unable to process payments and are getting the msg Exception
> of type: System.ServiceModel.FaultException, has occurred with the
> following message - The creator of this fault did not specify a Reason.
> Clearly the error handling can't recognise something but how can I
> find out what the problem is. Everything was working fine until Friday
> but now nothing can be processed
>
>
>
*John Driggers*
*High End Dev, System Design, Profit Drinking
*
*:: 904.962.2887*
*:: waffqle@... <mailto:waffqle%40gmail.com> *
*:: NO FAXES*
*
*
[Non-text portions of this message have been removed]
------------------------------------
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
------------------------------------
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
[Non-text portions of this message have been removed]