Crystal Report display issue on Windows 10

We have a windows 7 and windows 10 machines The EPICOR print preview for crystal reports is working fine on Windows 7 but very slow when I try to display it on windows 10.
Anybody have an idea of what the problem might be?

Any help with be greatly applreciated

A few things I look at first…
Which version of Crystal Reports?
Crystal Reports .NET runtime installed? Which SP?
System Monitor Configuration settings?
image

Look at

https://epicweb.epicor.com/Support/EpicorERP/Downloads/Cystal/Forms/Browse.aspx

(requires EpicWeb login)