I have tried the Retrieve and Load option. Neither is working.
If you can send the file that would be great. Doesn’t hurt to see if it is anything different from what I have.
msantillan@...
Miguel A. Santillan
Compass Manufacturing Systems
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, October 30, 2014 11:04 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] E9 702A Education Course
Miguel,
If it is not an IIS problem. Go to the epicor ecudation module>Action menu> Retrieve License Key. i should ask you for you epicweb user id and password.
On the Standard toolbar, click the Refresh button to view the embedded courses. If the refreshed embedded courses do not
display, close and reopen the application.
this is how epicor told me to install it. i have a pdf on how to install if that epicor sent me if you want me to sent it to you.
Jeb Braswell
On Thu, Oct 30, 2014 at 1:30 PM, Miguel Santillan msantillan@... [vantage] <vantage@yahoogroups.com> wrote:
The test server is virtual and it was essentially a clone of the live.
Yesterday I was able to get the 607A to work, so I started the same process to the 702A server and it doenst work. I checked the two settings in IIS and updated. When I click on the graduation guy it opens, and it shows that I am licensed on the tree side, When I click on Launch button, it comes up with the screen and the tree side shows everything, but the details states access denied.
Miguel A. Santillan
Compass Manufacturing Systems
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, October 30, 2014 10:13 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] E9 702A Education Course
are you sure you are not getting an access denied from IIS? that happened to me in the past, when I added an education site to my installation and I couldn't access it but it was actually an iis issue.
On Thursday, October 30, 2014 10:05 AM, "Miguel Santillan msantillan@... [vantage]" <vantage@yahoogroups.com> wrote:
I am trying to load the license for this and once I do, the launch of the course states ACCESS DENIED, I am not licensed. I have rec’d the license from EPICOR a few times now.
I did the same process in our 607A live and it is working. Any have Education Courses running on 702A?
Miguel A. Santillan
ERP Analyst
Compass Manufacturing Systems
510-661-6666 Office