Epicor 9 Help is not functioning

That's it, thank you!



[Non-text portions of this message have been removed]
There is an issue with epicor 9 help with new installs. When starting help, you get a "Page cannot be displayed" message. Can someone remind me what the fix was?
>
> There is an issue with epicor 9 help with new installs. When starting help,
> you get a "Page cannot be displayed" message. Can someone remind me what the fix was?
>

In your Client\Config folder, look in your Default.MfgSys file and
search for " <helpServer uri="" />". It ships with a reference to
an Epicor machine in Minnesota. Remove that reference (make the uri =
"") and it will use local help. If you have hosted help on a central
server, put the URI for the Help system there.

Mark W.
This is going to sound ridiculous for a solution and I feel ridiculous for not
actually checking it before, but this was what fixed my problem the other day.

The "help" folder was missing, I don't know where it went or why it wasn't in
the Epicor905 folder on the server I was working on, but I created that folder,
applied the help service pack and all of a sudden, my help was then working.

I am curious to know where the help folder went to, since I had applied the help
service pack previously.

For reference, this was a completely 64-bit Epicor 905.600 installation.


-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Mark
Wonsil
Sent: Tuesday, June 15, 2010 11:13 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Epicor 9 Help is not functioning

>
> There is an issue with epicor 9 help with new installs. When starting help,
> you get a "Page cannot be displayed" message. Can someone remind me what the
fix was?
>

In your Client\Config folder, look in your Default.MfgSys file and
search for " <helpServer uri="" />". It ships with a reference to
an Epicor machine in Minnesota. Remove that reference (make the uri =
"") and it will use local help. If you have hosted help on a central
server, put the URI for the Help system there.

Mark W.


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