Epicor 905 - production down

eqiu · November 30, 2020, 1:11pm

Hello,
I just got Epicor production down. the error message is maximum user of exceed.
I rebooted the database and app server and I can login and then I got unexpected error.
the error message is activation procedure ended an error.

Regards,

Eddy

eqiu · November 30, 2020, 1:38pm

By the way, it is Epicor905.

Regards,

Eddy

jeowings · November 30, 2020, 1:45pm

Maximum user exceeded just means all of your licenses are taken up. Make sure you do not have a machine with a bad client installation. You would need to understand the active sessions. I can’t remember how to do this in Epicor 9.05.

Need more details on the activation error message.

sprieto30 · December 1, 2020, 7:09pm

open the admin console and kill all sessions, then restart.

eqiu · December 4, 2020, 5:50pm

thanks. i fixed the problem. the problem was from database, space size reach the limit.

regards,

Eddy