Epicor10.2 Facing this error message while deploy Report services

Epicor ERP 10
1

Validating Deployment Data.
Stopping Application Pool: ERP1023003.
Stopping Epicor Services.
Updating Server Files.
Updating Client Files.
Configuring Site.
Starting Application Pool: ERP1023003.
Starting Epicor Services.

Application Server Setup Failed.
Errors:
System.Web.Services.Protocols.SoapException: The report server cannot open a connection to the report server database. A connection to the database is required for all requests and processing. —> Microsoft.ReportingServices.Library.ReportServerDatabaseUnavailableException: The report server cannot open a connection to the report server database. A connection to the database is required for all requests and processing.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Ice.Lib.SsrsReporting.ReportingService2010.CreateFolder(String Folder, String Parent, Property[] Properties)
at Ice.Lib.Reporting.SsrsReportingServiceCaller.DoWithService[TReturn](Func`2 action)
at Ice.Lib.Reporting.SsrsFolder.CreateFolder(String parentPath, String folder)
at SetupEnvironment.Steps.SetSsrsUserRights.EnsureRootFolderExists(SsrsFolder ssrsFolder)
at SetupEnvironment.Steps.SetSsrsUserRights.EnsureReportsFolderExists(SsrsReportingServiceCaller serviceCaller)
at SetupEnvironment.Steps.SetSsrsUserRights.InnerRun()
at SetupEnvironment.StepBase.Run()

2

Hello Shaik, do you remember how you resolved this issue?
Thanks,
Kelly

3

Hi, I would say that the SSRS configurations entered are invalid or SSRS is down. Provide us with a print screen of the configurations you entered.