Error 567

Yahoo Archive
1
When I try to print a certain old PO I get an Error 567 message and it won't print. I am able to print all other PO's without any problems.

Any Ideas?

Jasper





[Non-text portions of this message have been removed]
2
According to the CR Crystal Report Engine Code Base ERROR LIST (909MPS),
Error 567 PAGESIZEOVERFLOW Returned if the total length of the page header
and page footer is greater than the length allotted for a page.

Mike




"Jasper Recto"
<jrecto@locper. To: "Vantage Groups (E-mail)" <vantage@yahoogroups.com>
com> cc: (bcc: Michael J. Moloney/USWIN01/Power/ALSTOM)
Subject: [Vantage] Error 567

05/06/2003
03:29 PM
Please respond
to vantage






When I try to print a certain old PO I get an Error 567 message and it
won't print. I am able to print all other PO's without any problems.

Any Ideas?

Jasper





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3
We get this when someone puts a page and a half of instructions in
the comments and duplicates them across the forms. Then the packing
slips won't print and the invoices etc. etc etc...

Look in comments and look for white space. A bunch of CR's will take
up space too.
RRD


> When I try to print a certain old PO I get an Error 567 message and
> it won't print. I am able to print all other PO's without any
> problems.
>
> Any Ideas?
>
> Jasper
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
>

Russ Dover
IS Manager
Weaver Industries, Inc.
717 336 7507 phone
717 336 4182 fax
rdover@...
www.weaverind.com
4
I am trying to print an SO from Vantage 6.1.520 after a users system
hung will the SO was open. Anyone who attempts to print that order now
gets an error that says "error 567". Does anyone know what causes the
error and how to correct it?

Thanks

Todd Hofert
IT Director
Spartan Graphics, Inc.



This e-mail and any attachments may contain confidential and privileged
information. If you are not the intended recipient, please notify the
sender immediately by return e-mail, delete this e-mail and destroy any
copies. Any dissemination or use of this information by a person other
than the intended recipient is unauthorized and may be illegal.

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5
Here's what I got in my documentation about that error :

PAGESIZEOVERFLOW. Returned if the total length of the page header and page footer is greater than the length allotted for a page.

________________________________

De : vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] De la part de Todd Hofert
Envoyé : 8 septembre 2005 15:19
À : vantage@yahoogroups.com
Objet : [Vantage] Error 567

I am trying to print an SO from Vantage 6.1.520 after a users system
hung will the SO was open. Anyone who attempts to print that order now
gets an error that says "error 567". Does anyone know what causes the
error and how to correct it?

Thanks

Todd Hofert
IT Director
Spartan Graphics, Inc.



This e-mail and any attachments may contain confidential and privileged
information. If you are not the intended recipient, please notify the
sender immediately by return e-mail, delete this e-mail and destroy any
copies. Any dissemination or use of this information by a person other
than the intended recipient is unauthorized and may be illegal.

[Non-text portions of this message have been removed]



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6
Strictly going by the error code the following is the response from Answerbook Detail #909MPS

567 PAGESIZEOVERFLOW Returned if the total length of the page header and page footer is greater than the length allotted for a page.

Have you tried killing the user's session in PROMON?
Have you tried copying the db files from a good VNTGWK folder to the next persons? Do all your users share the same VNTGWK folder?
Did the Crystal Form get modified? Open the SO in question in Crystal and check the margins? Make a back up first!!!

I usually do one of these and it works.


JM


-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]On Behalf
Of Todd Hofert
Sent: Thursday, September 08, 2005 2:19 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Error 567


I am trying to print an SO from Vantage 6.1.520 after a users system
hung will the SO was open. Anyone who attempts to print that order now
gets an error that says "error 567". Does anyone know what causes the
error and how to correct it?

Thanks

Todd Hofert
IT Director
Spartan Graphics, Inc.



This e-mail and any attachments may contain confidential and privileged
information. If you are not the intended recipient, please notify the
sender immediately by return e-mail, delete this e-mail and destroy any
copies. Any dissemination or use of this information by a person other
than the intended recipient is unauthorized and may be illegal.

[Non-text portions of this message have been removed]




Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
7
I think I got something similar before (can't remember the exact error # -
but similar sounding problem). For me - it turned out I had too much text
in my header comments field for Vantage b/c of a copy paste that we did that
pasted in a bunch of returns... anyway, we shortened down the comments and
it went away and I have never seen it since... but Vantage allows a huge
number, so this would only be your problem if you have a crazy amount of
text like we had...

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Todd Hofert
Sent: Thursday, September 08, 2005 3:19 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Error 567

I am trying to print an SO from Vantage 6.1.520 after a users system
hung will the SO was open. Anyone who attempts to print that order now
gets an error that says "error 567". Does anyone know what causes the
error and how to correct it?

Thanks

Todd Hofert
IT Director
Spartan Graphics, Inc.



This e-mail and any attachments may contain confidential and privileged
information. If you are not the intended recipient, please notify the
sender immediately by return e-mail, delete this e-mail and destroy any
copies. Any dissemination or use of this information by a person other
than the intended recipient is unauthorized and may be illegal.

[Non-text portions of this message have been removed]




Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
8
Yep. Now that you said this I remember this happening to us too. Thanks for the reminder!

JM

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]On Behalf
Of sarah.vareschi@...
Sent: Thursday, September 08, 2005 2:26 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Error 567


I think I got something similar before (can't remember the exact error # -
but similar sounding problem). For me - it turned out I had too much text
in my header comments field for Vantage b/c of a copy paste that we did that
pasted in a bunch of returns... anyway, we shortened down the comments and
it went away and I have never seen it since... but Vantage allows a huge
number, so this would only be your problem if you have a crazy amount of
text like we had...

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Todd Hofert
Sent: Thursday, September 08, 2005 3:19 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Error 567

I am trying to print an SO from Vantage 6.1.520 after a users system
hung will the SO was open. Anyone who attempts to print that order now
gets an error that says "error 567". Does anyone know what causes the
error and how to correct it?

Thanks

Todd Hofert
IT Director
Spartan Graphics, Inc.



This e-mail and any attachments may contain confidential and privileged
information. If you are not the intended recipient, please notify the
sender immediately by return e-mail, delete this e-mail and destroy any
copies. Any dissemination or use of this information by a person other
than the intended recipient is unauthorized and may be illegal.

[Non-text portions of this message have been removed]




Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links









Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
9
Thanks to everyone who replied. That is exactly what it was.

Actually kind of funny. User entered an order with one line and 27
releases for that line. They then manually typed all of the release
info, due date, quantity, ship to info, etc into the order comments.
Better stop by there this afternoon and give a refresher course on order
entry.

Thanks for the help!

Todd

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Juliet Martin
Sent: Thursday, September 08, 2005 3:26 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Error 567

Strictly going by the error code the following is the response from
Answerbook Detail #909MPS

567 PAGESIZEOVERFLOW Returned if the total length of the page header and
page footer is greater than the length allotted for a page.

Have you tried killing the user's session in PROMON?
Have you tried copying the db files from a good VNTGWK folder to the
next persons? Do all your users share the same VNTGWK folder?
Did the Crystal Form get modified? Open the SO in question in Crystal
and check the margins? Make a back up first!!!

I usually do one of these and it works.


JM


-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]On Behalf
Of Todd Hofert
Sent: Thursday, September 08, 2005 2:19 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Error 567


I am trying to print an SO from Vantage 6.1.520 after a users system
hung will the SO was open. Anyone who attempts to print that order now
gets an error that says "error 567". Does anyone know what causes the
error and how to correct it?

Thanks

Todd Hofert
IT Director
Spartan Graphics, Inc.



This e-mail and any attachments may contain confidential and privileged
information. If you are not the intended recipient, please notify the
sender immediately by return e-mail, delete this e-mail and destroy any
copies. Any dissemination or use of this information by a person other
than the intended recipient is unauthorized and may be illegal.

[Non-text portions of this message have been removed]




Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links










Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links









This e-mail and any attachments may contain confidential and privileged
information. If you are not the intended recipient, please notify the
sender immediately by return e-mail, delete this e-mail and destroy any
copies. Any dissemination or use of this information by a person other
than the intended recipient is unauthorized and may be illegal.
10
Error 567 usually happens because of one of two issues. If all users get
the problem it's usually a comment that is too large so no detail lines are
printed. If only one user gets it it'll be the page size of the default
printer being too small.

Hope this gives you something to go on.

Martin Horton
Group IT Manager
PRD Holdings Ltd

DDI: 01902 639187
Mob: 07770 618909
11
We've opened a remote warehouse which requires access to Vantage. As there
is only a requirement for a single PC at this warehouse (and also to keep
costs down!) we have installed an XP Pro PC and a broadband router at the
warehouse. The remote PC then connects to a 'mirror' PC here using Remote
Desktop and a VPN. This works satisfactorily and the response from Vantage
is quite acceptable.
The only problem so far is when attempting to print Receipt Labels from
Vantage to a TEC printer connected to the remote PC. The print function
errors with 'Error 567'.
When the remote PC and printer were here on our network, the labels printed
fine.

I know 567 is a Crystal error related to either a comments or page size
error but as these parameters have not changed since the move I'm a little
puzzled.

Any bright ideas anybody?

Regards,
Richard

Richard Bailey
Dudley Industries
Mailto: rbailey@...
Tel: +44(0)1253 738311
Mob: +44(0)7836 550360
Fax: +44(0)870 7628173
12
Hi Richard,

This could be related to how remote desktop is managing the
printing. You could always share the printer and map the printer on the
remote machine to the office computer.

Also test with a virtual pdf printer to ensure it is the printer that is
failing and nothing else.



Regards,

Stephen Edginton



________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Richard Bailey
Sent: 26 October 2006 09:28
To: UserGroup
Subject: [Vantage] Error 567



We've opened a remote warehouse which requires access to Vantage. As
there
is only a requirement for a single PC at this warehouse (and also to
keep
costs down!) we have installed an XP Pro PC and a broadband router at
the
warehouse. The remote PC then connects to a 'mirror' PC here using
Remote
Desktop and a VPN. This works satisfactorily and the response from
Vantage
is quite acceptable.
The only problem so far is when attempting to print Receipt Labels from
Vantage to a TEC printer connected to the remote PC. The print function
errors with 'Error 567'.
When the remote PC and printer were here on our network, the labels
printed
fine.

I know 567 is a Crystal error related to either a comments or page size
error but as these parameters have not changed since the move I'm a
little
puzzled.

Any bright ideas anybody?

Regards,
Richard

Richard Bailey
Dudley Industries
Mailto: rbailey@...
<mailto:rbailey%40dudleyindustries.co.uk>
Tel: +44(0)1253 738311
Mob: +44(0)7836 550360
Fax: +44(0)870 7628173





[Non-text portions of this message have been removed]
13
Richard,

Is that remote PC part of your Active Directory either locally or through a
Forest? If so, instead of using Remote Desktop through a VPN install Vantage
locally at the remote PC. Then connect to your VPN, run Vantage locally at
the remote PC and then you can print to any printer that PC has access to.

Scott Litzau, MCP
Olympus Flag & Banner
Information Systems Manager
scott.litzau@...
P: 414-365-9732
F: 414-355-1931

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Richard Bailey
Sent: Thursday, October 26, 2006 3:28 AM
To: UserGroup
Subject: [Vantage] Error 567


We've opened a remote warehouse which requires access to Vantage. As there
is only a requirement for a single PC at this warehouse (and also to keep
costs down!) we have installed an XP Pro PC and a broadband router at the
warehouse. The remote PC then connects to a 'mirror' PC here using Remote
Desktop and a VPN. This works satisfactorily and the response from Vantage
is quite acceptable.
The only problem so far is when attempting to print Receipt Labels from
Vantage to a TEC printer connected to the remote PC. The print function
errors with 'Error 567'.
When the remote PC and printer were here on our network, the labels printed
fine.

I know 567 is a Crystal error related to either a comments or page size
error but as these parameters have not changed since the move I'm a little
puzzled.

Any bright ideas anybody?

Regards,
Richard

Richard Bailey
Dudley Industries
Mailto: rbailey@...
Tel: +44(0)1253 738311
Mob: +44(0)7836 550360
Fax: +44(0)870 7628173



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
14
One thing to verify is that the printer driver is loaded on both the remote machine as well as the one that you are conneting to.

-------------- Original message --------------
From: "Stephen Edginton" <stephene@...>
Hi Richard,

This could be related to how remote desktop is managing the
printing. You could always share the printer and map the printer on the
remote machine to the office computer.

Also test with a virtual pdf printer to ensure it is the printer that is
failing and nothing else.

Regards,

Stephen Edginton

________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Richard Bailey
Sent: 26 October 2006 09:28
To: UserGroup
Subject: [Vantage] Error 567

We've opened a remote warehouse which requires access to Vantage. As
there
is only a requirement for a single PC at this warehouse (and also to
keep
costs down!) we have installed an XP Pro PC and a broadband router at
the
warehouse. The remote PC then connects to a 'mirror' PC here using
Remote
Desktop and a VPN. This works satisfactorily and the response from
Vantage
is quite acceptable.
The only problem so far is when attempting to print Receipt Labels from
Vantage to a TEC printer connected to the remote PC. The print function
errors with 'Error 567'.
When the remote PC and printer were here on our network, the labels
printed
fine.

I know 567 is a Crystal error related to either a comments or page size
error but as these parameters have not changed since the move I'm a
little
puzzled.

Any bright ideas anybody?

Regards,
Richard

Richard Bailey
Dudley Industries
Mailto: rbailey@...
<mailto:rbailey%40dudleyindustries.co.uk>
Tel: +44(0)1253 738311
Mob: +44(0)7836 550360
Fax: +44(0)870 7628173

[Non-text portions of this message have been removed]




[Non-text portions of this message have been removed]
15
Thanks to everybody for their help on this one.
My understanding was that if the Remote Desktop option for Local Resources
Printers was ticked, then the local printer was available to the remote
application.
This wasn't the case for me. The remote PC wouldn't list the local printer.
Ended up installing the exact same printer details and drivers on the remote
PC using one of the TS ports and life became easier!
It might not be the preferred solution but it seems to work OK.
Thanks again Stephen, Dave & Scott.
Regards
Richard


[Non-text portions of this message have been removed]