Error after new installation of Vantage and Crystal Reports

Yahoo Archive
1
Thank you everyone for all your help. I'll pass this along to Karol.



Linda,

Niegal is correct, that you must have the latest version of Crystal
Runtime installed on ALL machines. The version he listed is the latest,
correct one. This was a bug introduced in 8.03.400 version coming from
earlier versions. Your IT person will need to update his CD with this
latest version and only install this version.

One additional note on this, it is imperative that you UNINSTALL any
previous version of the Crystal Runtime edition PRIOR TO installing the
newest version.

I can confirm this DOES solve the problem as we had a couple of
customers plagued by this issue.

Jason Claggett

Microsoft Small Business Specialist

MCP #3856159

2W Technologies, LLC

312.533.4033 x8039

jason@... <mailto:jason%402wtech.com>

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
Of Linda Lowney
Sent: Friday, November 21, 2008 10:30 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: [Vantage] Re: Error after new installation of Vantage and
Crystal Reports

Hi Group,

Thank you Nigel, Karl and Charlie for all your help in solving our
problem.

Karol (IT person) has recently created a cd that he uses to setup new
computers and this seems to be the cause of the problem. If he installs
the Crystal runtime from the Vantage server, everything works fine, but
if he installs it from the cd then the Crystal ODBC reports won't work.

Regards,

Linda

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com> ] On
Behalf Of
Nigel Kerley
Sent: Friday, November 21, 2008 7:45 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
Subject: [Vantage] Re: Error after new installation of Vantage and
Crystal
Reports

This isn't an ODBC problem - it's a problem with the Crystal Runtime
program.

If you're on v8.03.40#, make sure you have the latest version of the
runtime installed - "Crystal Reports XI R2 .Net 3.0 Runtime
(03_05_2008).msi". It's supposed to have fixed the problem.

Nigel.

--- In vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com,
"lindalowney" <llowney@...> wrote:
>
> Hi Group,
>
> Our IT person setup a new computer for one of the guys and now he
> can't run any of the ODBC reports that we have attached to the
> Vantage menus. Funny thing is that IT person can't run them on his
> computer either, though every other computer that I tried can.
>
> I have tried searching Crystal knowledgebase and the net, but
haven't
> found out anything other than the PropertyBag has something to do
> with the connection.
>
> IT person says he ran the ODBC registry fix and the ODBC DSN looks
ok.
>
> Hopefully, someone has run into this error before and can help.
>
> The error message is:
>
> Crystal Report Windows forms Viewer
> Method not found: 'Void
>
CrystalDecisions.ReportAppServer.ReportDefModel.ISCRPromptingRequestIn
> fo.set_RequestOptions
> (CrystalDecisions.ReportAppServer.DataDefModel.PropertyBag)'.
>
> Regards,
> Linda
>





[Non-text portions of this message have been removed]
2
Hi Group,

Our IT person setup a new computer for one of the guys and now he
can't run any of the ODBC reports that we have attached to the
Vantage menus. Funny thing is that IT person can't run them on his
computer either, though every other computer that I tried can.

I have tried searching Crystal knowledgebase and the net, but haven't
found out anything other than the PropertyBag has something to do
with the connection.

IT person says he ran the ODBC registry fix and the ODBC DSN looks ok.

Hopefully, someone has run into this error before and can help.

The error message is:

Crystal Report Windows forms Viewer
Method not found: 'Void
CrystalDecisions.ReportAppServer.ReportDefModel.ISCRPromptingRequestIn
fo.set_RequestOptions
(CrystalDecisions.ReportAppServer.DataDefModel.PropertyBag)'.

Regards,
Linda
3
Did you check the settings in the System DSN



It has to be exactly right or it wont work.



_____

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
lindalowney
Sent: Thursday, November 20, 2008 4:37 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Error after new installation of Vantage and Crystal
Reports



Hi Group,

Our IT person setup a new computer for one of the guys and now he
can't run any of the ODBC reports that we have attached to the
Vantage menus. Funny thing is that IT person can't run them on his
computer either, though every other computer that I tried can.

I have tried searching Crystal knowledgebase and the net, but haven't
found out anything other than the PropertyBag has something to do
with the connection.

IT person says he ran the ODBC registry fix and the ODBC DSN looks ok.

Hopefully, someone has run into this error before and can help.

The error message is:

Crystal Report Windows forms Viewer
Method not found: 'Void
CrystalDecisions.ReportAppServer.ReportDefModel.ISCRPromptingRequestIn
fo.set_RequestOptions
(CrystalDecisions.ReportAppServer.DataDefModel.PropertyBag)'.

Regards,
Linda



No virus found in this incoming message.
Checked by AVG - http://www.avg.com
Version: 8.0.175 / Virus Database: 270.9.8/1801 - Release Date: 11/20/2008
9:11 AM




[Non-text portions of this message have been removed]
4
And when he clicks on the Test Connect button for the ODBC driver and supplies the sysprogress password he gets "Connection Established" ?
-Karl
--- On Thu, 11/20/08, lindalowney <llowney@...> wrote:

From: lindalowney <llowney@...>
Subject: [Vantage] Error after new installation of Vantage and Crystal Reports
To: vantage@yahoogroups.com
Date: Thursday, November 20, 2008, 1:37 PM






Hi Group,

Our IT person setup a new computer for one of the guys and now he
can't run any of the ODBC reports that we have attached to the
Vantage menus. Funny thing is that IT person can't run them on his
computer either, though every other computer that I tried can.

I have tried searching Crystal knowledgebase and the net, but haven't
found out anything other than the PropertyBag has something to do
with the connection.

IT person says he ran the ODBC registry fix and the ODBC DSN looks ok.

Hopefully, someone has run into this error before and can help.

The error message is:

Crystal Report Windows forms Viewer
Method not found: 'Void
CrystalDecisions. ReportAppServer. ReportDefModel. ISCRPromptingReq uestIn
fo.set_RequestOptio ns
(CrystalDecisions. ReportAppServer. DataDefModel. PropertyBag) '.

Regards,
Linda


















[Non-text portions of this message have been removed]
5
What did he name the connection?



_____

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Karl Dash
Sent: Thursday, November 20, 2008 6:57 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Error after new installation of Vantage and Crystal
Reports



And when he clicks on the Test Connect button for the ODBC driver and
supplies the sysprogress password he gets "Connection Established" ?
-Karl
--- On Thu, 11/20/08, lindalowney <llowney@pridesigns.
<mailto:llowney%40pridesigns.com> com> wrote:

From: lindalowney <llowney@pridesigns. <mailto:llowney%40pridesigns.com>
com>
Subject: [Vantage] Error after new installation of Vantage and Crystal
Reports
To: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
Date: Thursday, November 20, 2008, 1:37 PM

Hi Group,

Our IT person setup a new computer for one of the guys and now he
can't run any of the ODBC reports that we have attached to the
Vantage menus. Funny thing is that IT person can't run them on his
computer either, though every other computer that I tried can.

I have tried searching Crystal knowledgebase and the net, but haven't
found out anything other than the PropertyBag has something to do
with the connection.

IT person says he ran the ODBC registry fix and the ODBC DSN looks ok.

Hopefully, someone has run into this error before and can help.

The error message is:

Crystal Report Windows forms Viewer
Method not found: 'Void
CrystalDecisions. ReportAppServer. ReportDefModel. ISCRPromptingReq uestIn
fo.set_RequestOptio ns
(CrystalDecisions. ReportAppServer. DataDefModel. PropertyBag) '.

Regards,
Linda

[Non-text portions of this message have been removed]



No virus found in this incoming message.
Checked by AVG - http://www.avg.com
Version: 8.0.175 / Virus Database: 270.9.8/1801 - Release Date: 11/20/2008
9:11 AM




[Non-text portions of this message have been removed]
6
This isn't an ODBC problem - it's a problem with the Crystal Runtime
program.

If you're on v8.03.40#, make sure you have the latest version of the
runtime installed - "Crystal Reports XI R2 .Net 3.0 Runtime
(03_05_2008).msi". It's supposed to have fixed the problem.


Nigel.


--- In vantage@yahoogroups.com, "lindalowney" <llowney@...> wrote:
>
> Hi Group,
>
> Our IT person setup a new computer for one of the guys and now he
> can't run any of the ODBC reports that we have attached to the
> Vantage menus. Funny thing is that IT person can't run them on his
> computer either, though every other computer that I tried can.
>
> I have tried searching Crystal knowledgebase and the net, but
haven't
> found out anything other than the PropertyBag has something to do
> with the connection.
>
> IT person says he ran the ODBC registry fix and the ODBC DSN looks
ok.
>
> Hopefully, someone has run into this error before and can help.
>
> The error message is:
>
> Crystal Report Windows forms Viewer
> Method not found: 'Void
>
CrystalDecisions.ReportAppServer.ReportDefModel.ISCRPromptingRequestIn
> fo.set_RequestOptions
> (CrystalDecisions.ReportAppServer.DataDefModel.PropertyBag)'.
>
> Regards,
> Linda
>
7
And make sure you have unistalled the old version if you had that on their.



They do not play nice with each other.



_____

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Nigel Kerley
Sent: Friday, November 21, 2008 7:45 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Error after new installation of Vantage and Crystal
Reports



This isn't an ODBC problem - it's a problem with the Crystal Runtime
program.

If you're on v8.03.40#, make sure you have the latest version of the
runtime installed - "Crystal Reports XI R2 .Net 3.0 Runtime
(03_05_2008).msi". It's supposed to have fixed the problem.

Nigel.

--- In vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com,
"lindalowney" <llowney@...> wrote:
>
> Hi Group,
>
> Our IT person setup a new computer for one of the guys and now he
> can't run any of the ODBC reports that we have attached to the
> Vantage menus. Funny thing is that IT person can't run them on his
> computer either, though every other computer that I tried can.
>
> I have tried searching Crystal knowledgebase and the net, but
haven't
> found out anything other than the PropertyBag has something to do
> with the connection.
>
> IT person says he ran the ODBC registry fix and the ODBC DSN looks
ok.
>
> Hopefully, someone has run into this error before and can help.
>
> The error message is:
>
> Crystal Report Windows forms Viewer
> Method not found: 'Void
>
CrystalDecisions.ReportAppServer.ReportDefModel.ISCRPromptingRequestIn
> fo.set_RequestOptions
> (CrystalDecisions.ReportAppServer.DataDefModel.PropertyBag)'.
>
> Regards,
> Linda
>



No virus found in this incoming message.
Checked by AVG - http://www.avg.com
Version: 8.0.175 / Virus Database: 270.9.8/1801 - Release Date: 11/20/2008
9:11 AM




[Non-text portions of this message have been removed]
8
Hi Charlie,



Thank you. According to IT person the settings are correct, but I may
have to get all the safety gear on and go out there to see for myself
this morning.



Linda



[Non-text portions of this message have been removed]
9
Hi Karl,



Thank you. I asked him and he says yes. It seems like it happens only
during a fresh install on a new computer. The computers that were
upgraded from Vantage 8.0 to 8.03 are working ok.



Linda





And when he clicks on the Test Connect button for the ODBC driver and
supplies the sysprogress password he gets "Connection Established" ?
-Karl
--- On Thu, 11/20/08, lindalowney <llowney@...
<mailto:llowney%40pridesigns.com> > wrote:

From: lindalowney <llowney@...
<mailto:llowney%40pridesigns.com> >
Subject: [Vantage] Error after new installation of Vantage and Crystal
Reports
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Date: Thursday, November 20, 2008, 1:37 PM

Hi Group,

Our IT person setup a new computer for one of the guys and now he
can't run any of the ODBC reports that we have attached to the
Vantage menus. Funny thing is that IT person can't run them on his
computer either, though every other computer that I tried can.

I have tried searching Crystal knowledgebase and the net, but haven't
found out anything other than the PropertyBag has something to do
with the connection.

IT person says he ran the ODBC registry fix and the ODBC DSN looks ok.

Hopefully, someone has run into this error before and can help.

The error message is:

Crystal Report Windows forms Viewer
Method not found: 'Void
CrystalDecisions. ReportAppServer. ReportDefModel. ISCRPromptingReq
uestIn
fo.set_RequestOptio ns
(CrystalDecisions. ReportAppServer. DataDefModel. PropertyBag) '.

Regards,
Linda



[Non-text portions of this message have been removed]
10
Hi Nigel & Charlie,



Thank you both for your suggestions.



We are using the latest runtime program dated 03/05/2008.



Karol named the connection Vantage803 the same as the name on my
computer.





Regards,



Linda



This isn't an ODBC problem - it's a problem with the Crystal Runtime
program.

If you're on v8.03.40#, make sure you have the latest version of the
runtime installed - "Crystal Reports XI R2 .Net 3.0 Runtime
(03_05_2008).msi". It's supposed to have fixed the problem.

Nigel.

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"lindalowney" <llowney@...> wrote:
>
> Hi Group,
>
> Our IT person setup a new computer for one of the guys and now he
> can't run any of the ODBC reports that we have attached to the
> Vantage menus. Funny thing is that IT person can't run them on his
> computer either, though every other computer that I tried can.
>
> I have tried searching Crystal knowledgebase and the net, but
haven't
> found out anything other than the PropertyBag has something to do
> with the connection.
>
> IT person says he ran the ODBC registry fix and the ODBC DSN looks
ok.
>
> Hopefully, someone has run into this error before and can help.
>
> The error message is:
>
> Crystal Report Windows forms Viewer
> Method not found: 'Void
>
CrystalDecisions.ReportAppServer.ReportDefModel.ISCRPromptingRequestIn
> fo.set_RequestOptions
> (CrystalDecisions.ReportAppServer.DataDefModel.PropertyBag)'.
>
> Regards,
> Linda
>





[Non-text portions of this message have been removed]
11
Hi Linda,

There may be some other program installed which also uses the
runtime, but installed a different version as part of it's setup. (I
presume you don't have the actual program Crystal Reports installed
on this machine?)

Try uninstalling the runtime, then open My Computer and look through
the hard drives for any remaining folders names "Business Objects" or
Crystal Reports" - they may be in Program Files or Program Files
\Common Files.

If you find any, add ".bak" onto the end of the folder name - that
way you can always undo should problems arise. Then re-install the
runtime.


Nigel.



--- In vantage@yahoogroups.com, "Linda Lowney" <llowney@...> wrote:
>
> Hi Nigel & Charlie,
>
>
>
> Thank you both for your suggestions.
>
>
>
> We are using the latest runtime program dated 03/05/2008.
>
>
>
> Karol named the connection Vantage803 the same as the name on my
> computer.
>
>
>
>
>
> Regards,
>
>
>
> Linda
>
>
>
> This isn't an ODBC problem - it's a problem with the Crystal
Runtime
> program.
>
> If you're on v8.03.40#, make sure you have the latest version of
the
> runtime installed - "Crystal Reports XI R2 .Net 3.0 Runtime
> (03_05_2008).msi". It's supposed to have fixed the problem.
>
> Nigel.
>
> --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
> "lindalowney" <llowney@> wrote:
> >
> > Hi Group,
> >
> > Our IT person setup a new computer for one of the guys and now he
> > can't run any of the ODBC reports that we have attached to the
> > Vantage menus. Funny thing is that IT person can't run them on
his
> > computer either, though every other computer that I tried can.
> >
> > I have tried searching Crystal knowledgebase and the net, but
> haven't
> > found out anything other than the PropertyBag has something to do
> > with the connection.
> >
> > IT person says he ran the ODBC registry fix and the ODBC DSN
looks
> ok.
> >
> > Hopefully, someone has run into this error before and can help.
> >
> > The error message is:
> >
> > Crystal Report Windows forms Viewer
> > Method not found: 'Void
> >
>
CrystalDecisions.ReportAppServer.ReportDefModel.ISCRPromptingRequestIn
> > fo.set_RequestOptions
> > (CrystalDecisions.ReportAppServer.DataDefModel.PropertyBag)'.
> >
> > Regards,
> > Linda
> >
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
12
Since this is a new computer; is it running windows XP or Windows Vista? If it is Windows Vista then that is the problem. I have never been able to get any ODBC report to run using Windows Vista. Luckily, the only people running Windows Vista in our company are myself and our Network Administrator. I know Vantage is supposed to be certified for Windows Vista, but then they really don't want to support the use of ODBC. I have never called this in as an issue because it has not become critical. It sounds like it may be for you.

----- Original Message -----
From: Linda Lowney
To: vantage@yahoogroups.com
Sent: Friday, November 21, 2008 7:53 AM
Subject: [Vantage] Re: Error after new installation of Vantage and Crystal Reports


Hi Nigel & Charlie,

Thank you both for your suggestions.

We are using the latest runtime program dated 03/05/2008.

Karol named the connection Vantage803 the same as the name on my
computer.

Regards,

Linda

This isn't an ODBC problem - it's a problem with the Crystal Runtime
program.

If you're on v8.03.40#, make sure you have the latest version of the
runtime installed - "Crystal Reports XI R2 .Net 3.0 Runtime
(03_05_2008).msi". It's supposed to have fixed the problem.

Nigel.

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"lindalowney" <llowney@...> wrote:
>
> Hi Group,
>
> Our IT person setup a new computer for one of the guys and now he
> can't run any of the ODBC reports that we have attached to the
> Vantage menus. Funny thing is that IT person can't run them on his
> computer either, though every other computer that I tried can.
>
> I have tried searching Crystal knowledgebase and the net, but
haven't
> found out anything other than the PropertyBag has something to do
> with the connection.
>
> IT person says he ran the ODBC registry fix and the ODBC DSN looks
ok.
>
> Hopefully, someone has run into this error before and can help.
>
> The error message is:
>
> Crystal Report Windows forms Viewer
> Method not found: 'Void
>
CrystalDecisions.ReportAppServer.ReportDefModel.ISCRPromptingRequestIn
> fo.set_RequestOptions
> (CrystalDecisions.ReportAppServer.DataDefModel.PropertyBag)'.
>
> Regards,
> Linda
>

[Non-text portions of this message have been removed]




Charles Carden
IT Manager
Manitex, Inc.


[Non-text portions of this message have been removed]
13
Hi Group,



Thank you Nigel, Karl and Charlie for all your help in solving our
problem.



Karol (IT person) has recently created a cd that he uses to setup new
computers and this seems to be the cause of the problem. If he installs
the Crystal runtime from the Vantage server, everything works fine, but
if he installs it from the cd then the Crystal ODBC reports won't work.



Regards,

Linda




From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf Of
Nigel Kerley
Sent: Friday, November 21, 2008 7:45 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: [Vantage] Re: Error after new installation of Vantage and
Crystal
Reports

This isn't an ODBC problem - it's a problem with the Crystal Runtime
program.

If you're on v8.03.40#, make sure you have the latest version of the
runtime installed - "Crystal Reports XI R2 .Net 3.0 Runtime
(03_05_2008).msi". It's supposed to have fixed the problem.

Nigel.

--- In vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com,
"lindalowney" <llowney@...> wrote:
>
> Hi Group,
>
> Our IT person setup a new computer for one of the guys and now he
> can't run any of the ODBC reports that we have attached to the
> Vantage menus. Funny thing is that IT person can't run them on his
> computer either, though every other computer that I tried can.
>
> I have tried searching Crystal knowledgebase and the net, but
haven't
> found out anything other than the PropertyBag has something to do
> with the connection.
>
> IT person says he ran the ODBC registry fix and the ODBC DSN looks
ok.
>
> Hopefully, someone has run into this error before and can help.
>
> The error message is:
>
> Crystal Report Windows forms Viewer
> Method not found: 'Void
>
CrystalDecisions.ReportAppServer.ReportDefModel.ISCRPromptingRequestIn
> fo.set_RequestOptions
> (CrystalDecisions.ReportAppServer.DataDefModel.PropertyBag)'.
>
> Regards,
> Linda
>






[Non-text portions of this message have been removed]
14
Sounds like his runtime installer on his CD is no good.



_____

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Linda Lowney
Sent: Friday, November 21, 2008 10:30 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Error after new installation of Vantage and Crystal
Reports



Hi Group,

Thank you Nigel, Karl and Charlie for all your help in solving our
problem.

Karol (IT person) has recently created a cd that he uses to setup new
computers and this seems to be the cause of the problem. If he installs
the Crystal runtime from the Vantage server, everything works fine, but
if he installs it from the cd then the Crystal ODBC reports won't work.

Regards,

Linda

From: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
<mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
<mailto:vantage%40yahoogroups.com> ] On
Behalf Of
Nigel Kerley
Sent: Friday, November 21, 2008 7:45 AM
To: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
<mailto:vantage%40yahoogroups.com>
Subject: [Vantage] Re: Error after new installation of Vantage and
Crystal
Reports

This isn't an ODBC problem - it's a problem with the Crystal Runtime
program.

If you're on v8.03.40#, make sure you have the latest version of the
runtime installed - "Crystal Reports XI R2 .Net 3.0 Runtime
(03_05_2008).msi". It's supposed to have fixed the problem.

Nigel.

--- In vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com,
"lindalowney" <llowney@...> wrote:
>
> Hi Group,
>
> Our IT person setup a new computer for one of the guys and now he
> can't run any of the ODBC reports that we have attached to the
> Vantage menus. Funny thing is that IT person can't run them on his
> computer either, though every other computer that I tried can.
>
> I have tried searching Crystal knowledgebase and the net, but
haven't
> found out anything other than the PropertyBag has something to do
> with the connection.
>
> IT person says he ran the ODBC registry fix and the ODBC DSN looks
ok.
>
> Hopefully, someone has run into this error before and can help.
>
> The error message is:
>
> Crystal Report Windows forms Viewer
> Method not found: 'Void
>
CrystalDecisions.ReportAppServer.ReportDefModel.ISCRPromptingRequestIn
> fo.set_RequestOptions
> (CrystalDecisions.ReportAppServer.DataDefModel.PropertyBag)'.
>
> Regards,
> Linda
>

[Non-text portions of this message have been removed]



No virus found in this incoming message.
Checked by AVG - http://www.avg.com
Version: 8.0.175 / Virus Database: 270.9.8/1801 - Release Date: 11/20/2008
9:11 AM




[Non-text portions of this message have been removed]
15
Linda,



Niegal is correct, that you must have the latest version of Crystal
Runtime installed on ALL machines. The version he listed is the latest,
correct one. This was a bug introduced in 8.03.400 version coming from
earlier versions. Your IT person will need to update his CD with this
latest version and only install this version.



One additional note on this, it is imperative that you UNINSTALL any
previous version of the Crystal Runtime edition PRIOR TO installing the
newest version.



I can confirm this DOES solve the problem as we had a couple of
customers plagued by this issue.



Jason Claggett

Microsoft Small Business Specialist

MCP #3856159

2W Technologies, LLC

312.533.4033 x8039

jason@...





From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Linda Lowney
Sent: Friday, November 21, 2008 10:30 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Error after new installation of Vantage and
Crystal Reports



Hi Group,

Thank you Nigel, Karl and Charlie for all your help in solving our
problem.

Karol (IT person) has recently created a cd that he uses to setup new
computers and this seems to be the cause of the problem. If he installs
the Crystal runtime from the Vantage server, everything works fine, but
if he installs it from the cd then the Crystal ODBC reports won't work.

Regards,

Linda

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com> ] On
Behalf Of
Nigel Kerley
Sent: Friday, November 21, 2008 7:45 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
Subject: [Vantage] Re: Error after new installation of Vantage and
Crystal
Reports

This isn't an ODBC problem - it's a problem with the Crystal Runtime
program.

If you're on v8.03.40#, make sure you have the latest version of the
runtime installed - "Crystal Reports XI R2 .Net 3.0 Runtime
(03_05_2008).msi". It's supposed to have fixed the problem.

Nigel.

--- In vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com,
"lindalowney" <llowney@...> wrote:
>
> Hi Group,
>
> Our IT person setup a new computer for one of the guys and now he
> can't run any of the ODBC reports that we have attached to the
> Vantage menus. Funny thing is that IT person can't run them on his
> computer either, though every other computer that I tried can.
>
> I have tried searching Crystal knowledgebase and the net, but
haven't
> found out anything other than the PropertyBag has something to do
> with the connection.
>
> IT person says he ran the ODBC registry fix and the ODBC DSN looks
ok.
>
> Hopefully, someone has run into this error before and can help.
>
> The error message is:
>
> Crystal Report Windows forms Viewer
> Method not found: 'Void
>
CrystalDecisions.ReportAppServer.ReportDefModel.ISCRPromptingRequestIn
> fo.set_RequestOptions
> (CrystalDecisions.ReportAppServer.DataDefModel.PropertyBag)'.
>
> Regards,
> Linda
>

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