Error after upgrade 11.1.200.7

Kinetic ERP
1

Hello,
Anyone else have the same issue this morning? We just got the upgrade to 2021.7 over the weekend. We are on the Cloud with installed version.

We get the following error when trying to get to the login screen, any ideas?:

image

2

You may want to try to delete this folder:

C:\Users[user]\AppData\Local\Epicor

3

Thanks Mark - I will test this out. What does that folder typically contain?

4

One thing is a copy of the .sysconfig settings copied for that particular user. It sometimes gets corrupted and people have seen a similar error. It rebuilds itself if it doesn’t exist.

5

Thanks again. In this case, it was some ant-virus software the caused the issue, but appreciate the advice for future use.

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