Error when processing Production Planning Process

Epicor ERP 9
1

Epicor version: 9.05.701

Epicor path: Production Management/Job Management/General Operations/Production Planning Process

What we do:
Open Production Planner Workbench Process
Enter Cutoff Date eg six months from today
Tick all boxes – leave Dynamic unticked and Material Horizon = 0
Filter: Click Jobs Button, Job Status = Open, Options return all rows, search.
Select all firm jobs, ok
Click Process
Read error message

Error populates:

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When we click the details button on the error, we get this:
Exception caught in: Epicor.Mfg.Proc.PrdPlannerWB

Error Detail

Message: Unexpected error - see appserver logs.
Type: Error
Program:
Method:
Table:
Row:
Field:

Stack Trace

at Epicor.Mfg.Proxy.PrdPlannerWBImpl.SubmitToAgent(PrdPlannerWBDataSet ds, String agentID, Int32 agentSchedNum, Int32 agentTaskNum, String maintProgram)
at Epicor.Mfg.UI.Adapters.PrdPlannerWBAdapter.SubmitToAgent(String agentID, Int32 angetSchedNum, Int32 agentTaskNum)
at Epicor.Mfg.UI.Proc.PrdPlannerWB.Transaction.adapterSubmitToAgent(String agentID, Int32 angetSchedNum, Int32 agentTaskNum)
at Epicor.Mfg.UI.FrameWork.EpiProcedureTrans.SubmitToAgent(String agentID, Int32 angetSchedNum, Int32 agentTaskNum)

Inner Exception

ERROR condition: The Server application has returned an error. (7243) (7211)

Inner Stack Trace

at Progress.Open4GL.DynamicAPI.Session.runProcedure(String requestID, String procedureName, ParameterSet parms, Boolean persistent, Boolean internal_Renamed, Int64 procId, MetaSchema localSchema, Int32 stateModel)
at Progress.Open4GL.DynamicAPI.Session.runStatelessProcedure(String requestID, String fullProcedureName, ParameterSet inparams, Object procId, MetaSchema localSchema, Int32 stateModel)
at Progress.Open4GL.DynamicAPI.PersistentProc.runTheProcedure(String requestID, String procedureName, ParameterSet parms, MetaSchema schema)
at Progress.Open4GL.DynamicAPI.PersistentProc.runProcedure(String procedureName, ParameterSet parms, MetaSchema schema)
at Epicor.Mfg.Core.CallContext.CallContextPersistentProc.runProcedure(String procedureName, ParameterSet parameters, MetaSchema metaSchema)
at Epicor.Mfg.Core.CallContext.ProxyHelper.CallMethod(String methodName, ParameterSet parameters, MetaSchema metaSchema, BLConnectionPool connPool, Session connection, PersistentProc persistProc, CallContextDataSet callContextDataSet)
at Epicor.Mfg.Proxy.PrdPlannerWBImpl.SubmitToAgent(PrdPlannerWBDataSet ds, String agentID, Int32 agentSchedNum, Int32 agentTaskNum, String maintProgram)

2

NOTE: i tried restarting the app servers but this had no effect.
Also all other processes seem to work as normal.

3

Have you looked at the \servername\epicor905\server\logs\Epicor905.server.log?

Open it in a text editor, start at the bottom, and search up for

**

to find the ABL error messages.

4

Hi Nathan,

I’ve attached a copy of the file - i’ll be honest here - you may need to give me some further advice as its difficult to understand.

Thank you.Epicor905.server.014122,txt.txt (4.7 MB)