Anyone with Field Service Module, I have some questions if you can help.
- What is the difference between creating a Service Contract and adding it to a Sales Order via New Service Contract Line versus, Actions/Order Line/Add Contracts for Order Lines.
It seems using the Add Contracts for Order Lines Wizard, it is a cleaner way to go and links to the Line nicely. Using the New Sales Order Contract Line and then selecting a pre-built contract is more of a pain and does not really relate to an existing part on an order line?
-
When they ship the Order, they will use Mass Shipment and all Contract Lines will be shipped as well. Then in AR Invoice Entry, they still use the “Get Shipments” instead of “Get Contract Billing” correct?
-
Lastly, we have created a new GL Number for the Service Contracts, how do I link that to a Service Contract Type?
Any help appreciated.
George HIcks