I would guess its the related to this issue for v6.1 and v8.
PROBLEM:
After applying service pack 1 for windows 2003, or certain hotfixes from
Microsoft, Vantage/Vista help will no longer work. Instead of the help
content you get "Action Cancelled"
RESOLUTION:
You have to explicitly allow for remote html execution via the registry.
Modify the ItssRestrictions registry entry to enable a specific security
zone Warning Enable only those security zones that you trust. Do not enable
security zones about which you are not sure.
To modify the ItssRestrictions registry entry to enable a specific security
zone, follow these steps:
1. Click Start, click Run, type regedit, and then click OK.
2. Locate and then click the following subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions
Note If this registry subkey does not exist, create it. To do this, follow
these steps:
a. On the Edit menu, point to New, and then click Key.
b. Type ItssRestrictions, and then press ENTER.
3. Right-click the ItssRestrictions subkey, point to New, and then
click DWORD Value.
4. Type MaxAllowedZone, and then press ENTER.
5. Right-click the MaxAllowedZone value, and then click Modify.
6. In the Value data box, type a number from 0 and 4, and then
click OK.
7. Quit Registry Editor.
Note By default, the MaxAllowedZone value is set to zero.
Setting the MaxAllowedZone higher will allow for less access restrictions.
See the table below for exacts.
MaxAllowedZone Local Machine zone Local intranet zone
Trusted sites zone Internet zone Restricted sites zone
0 Allowed Blocked Blocked Blocked Blocked
1 Allowed Allowed Blocked Blocked Blocked
2 Allowed Allowed Allowed Blocked Blocked
3 Allowed Allowed Allowed Allowed Blocked
4 Allowed Allowed Allowed Allowed Allowed
_____
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Ned
Sent: Thursday, June 10, 2010 3:37 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Help Files
Has anyone run into a problem with help files not being accessible in 9.0X?
Right now I am trying to fix a problem where a user clicks on the help or
hits
F1, but they just get a "This program cannot display the webpage" error
message
when the screen comes up.
I have checked the .mfgsys file, the firewall and the SP for help was
applied
and I cannot find an error.
This includes trying to access help from the server.
Any ideas would be helpful, TIA.
[Non-text portions of this message have been removed]
PROBLEM:
After applying service pack 1 for windows 2003, or certain hotfixes from
Microsoft, Vantage/Vista help will no longer work. Instead of the help
content you get "Action Cancelled"
RESOLUTION:
You have to explicitly allow for remote html execution via the registry.
Modify the ItssRestrictions registry entry to enable a specific security
zone Warning Enable only those security zones that you trust. Do not enable
security zones about which you are not sure.
To modify the ItssRestrictions registry entry to enable a specific security
zone, follow these steps:
1. Click Start, click Run, type regedit, and then click OK.
2. Locate and then click the following subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions
Note If this registry subkey does not exist, create it. To do this, follow
these steps:
a. On the Edit menu, point to New, and then click Key.
b. Type ItssRestrictions, and then press ENTER.
3. Right-click the ItssRestrictions subkey, point to New, and then
click DWORD Value.
4. Type MaxAllowedZone, and then press ENTER.
5. Right-click the MaxAllowedZone value, and then click Modify.
6. In the Value data box, type a number from 0 and 4, and then
click OK.
7. Quit Registry Editor.
Note By default, the MaxAllowedZone value is set to zero.
Setting the MaxAllowedZone higher will allow for less access restrictions.
See the table below for exacts.
MaxAllowedZone Local Machine zone Local intranet zone
Trusted sites zone Internet zone Restricted sites zone
0 Allowed Blocked Blocked Blocked Blocked
1 Allowed Allowed Blocked Blocked Blocked
2 Allowed Allowed Allowed Blocked Blocked
3 Allowed Allowed Allowed Allowed Blocked
4 Allowed Allowed Allowed Allowed Allowed
_____
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Ned
Sent: Thursday, June 10, 2010 3:37 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Help Files
Has anyone run into a problem with help files not being accessible in 9.0X?
Right now I am trying to fix a problem where a user clicks on the help or
hits
F1, but they just get a "This program cannot display the webpage" error
message
when the screen comes up.
I have checked the .mfgsys file, the firewall and the SP for help was
applied
and I cannot find an error.
This includes trying to access help from the server.
Any ideas would be helpful, TIA.
[Non-text portions of this message have been removed]