IIS PROCESS

Continuing the discussion from IIS Worker process consuming CPU on Appserver:

PLEASE CAN YOU TELL ME, HOW DID YOU FIXED THIS IIS ERROR ON EPICOR.

PLEASE.

  1. Which version of Epicor ERP are you currently running?
  2. When did this behavior start?
  3. What has changed since it started?
  4. What is the frequency of this behavior? (e.g. once a day, once a week, etc)
  5. What is the actual behavior? High CPU on the IIS worker process? HIgh memory? How high are you seeing it?
  6. If left alone, would the CPU utilization stop or do you have to do something to get it to stop (like recycle the appserver, or stop it)?
  7. Does your taskagent configuration point to the same appserver process as the Epicor ERP clients? If not, which appserver has the high CPU? taskagent or client appserver?