the last info I’ve heard about this was from Aug of 2022. I just wanted to throw this out there if anyone has heard anything new. Thanks! https://www.epiusers.help/t/epicor-is-pushing-out-classic-ux-sunset/93430

We did an official announcement at Insights 2023 2024, as well as at multiple user group meetings. Here are two of the slides from the deck that we presented. These two slides were in several different presentations at Insights. The first slide talks about how we are continuing classic UX Support b…

They can’t simply get rid of Classic screens, as it is always the fallback for Support “Does it work in Classic?” Kinetic is just not as robust still in many places to rely on every feature, but is getting better. I agree that any new or important Classic or Modern customization should be done in …

[image] timshuwy: We did an official announcement Interesting, so there is no actual document where this is published? Is that the plan as future classic screens are phased out? Its just challenging because if you want to look somewhere on Epicweb and confirm what was announced to be phased…

I did not know that sys monitor went away in the main menu, just assumed it was a bug or security changed.

Nope its intentional and extremely frustrating.

[image] visionaire: “Does it work in Classic?” I am as frustrated with Support as anyone, especially as I was a telephone support rep for MANY years (admittedly 30-odd years ago)… but one of the things they have to know is is this a UX issue or is it a deeper issue? The answer will tell them …

[image] Ernie: Is this line overused? Probably… but before I call Support now I always check first to see if the problem I’m about to enter replicates in both environments. Agreed. This is a perfectly legitimate troubleshooting technique. The two different UI’s share some of the same code. So…

[image] Banderson: By doing this, you’ve effectively cut the area to look for the problem into 3rds. Well sure but you can’t actually control whether you are launching classic or kinetic from the menu on an individual level, so its actually really hard and time consuming to perform this test…

yes! At least add the option if you’ve got Developer Mode turned on - Have a slider to select Classic or Kinetic. Similar to having a checkbox to select Base.

Is Epicor Classic UX sunset still set for 2024.1?

Kinetic ERP

JasonMcD (Jason McDermott) February 28, 2024, 1:14pm 32

Yes! Man, that is annoying. It’s been 3 years! Support needs to learn Kinetic.

After this problem happened, we were told yesterday to replace the client folder on the C drive. Our users are in the browser.

Topic		Replies	Views
Epicor is pushing out Classic UX sunset Kinetic ERP kinetic , classic-client	26	3940	September 1, 2022
Classic -> Kinetic Timeline FYI Kinetic ERP kinetic	16	3553	September 23, 2021
Modern and Classic View - End of Life? - When? Kinetic ERP e10	12	4739	June 29, 2023
Phasing out Classic in 2024 More information Kinetic ERP classic-client , sunset	5	3271	January 3, 2023
Kinetic UI v Classic Kinetic ERP	26	8803	January 8, 2024

Is Epicor Classic UX sunset still set for 2024.1?

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