Kinetic 2022.2.1 User Choice banner not showing

Kinetic ERP
1

I would like to encourage our users to start using the Kinetic UI.
I am having trouble getting the “User Choice” banner to show up for Sales Order Entry.

I did go into the Kinetic Menu Maintenance and set the Form to Use as “UserChoice” and My user is set as “UserChoice”. However when i open our Sales order entry - i only see our classic form.

Any suggestions welcome.
DaveO

2

Is it customized? I believe if it is, it won’t even ask? Can’t recall.

3

Mr. Joshua: it is customized.

I did Delete personalizations for the Order Entry for myself.
I also cleared my client cache.

I also tried switching to “Developer Mode” and loaded the “Base” for Order Entry and I am not seeing the Banner.

DaveO

4

The banner is based on Menu item arguments so even opening it in base might not work. Try deploying base to a menu item for kicks and open that see if you get it?

5

I tried adding a new menu item (No customization) and now when i open sales order entry I get Kinetic UI - No Classic (with option for Kinetic).

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6

Oh I just looked at 2022.2 part of the title. Yeah I’ve noticed something different happening there as well. I think they are starting to pull the choice part of it. Maybe @bconner or @Edge can confirm if that behaviour has changed.

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7

When i set my profile to “Classic” then i get the Kinetic Banner just for my Test Sales Order Entry.

The Customized version still only show Classic and no Banner.

I went back and changed My Profile setting to “UserChoice” and my Test Sales Order only comes up in Kinetic UI.

Aaaaaarg!

DaveO

8

Well if it helps here is their logic for when to show that.

internal bool ShouldShowKineticAlert
{
    get
    {
        if (((this.MenuItemDS == null) || (this.MenuItemDS.Tables.Count <= 0)) || (this.MenuItemDS.Tables[0].Rows.Count <= 0))
        {
            return false;
        }
        DataRow menuRow = this.MenuItemDS.Tables[0].Rows[0];
        string menuArgs = menuRow["Arguments"].ToString();
        return ((((FormFunctions.CanLaunchKineticForm(menuRow) && FormFunctions.OkToUseKineticForm((Session) this.Session, menuArgs)) && ((menuRow["MenuType"] != DBNull.Value) && string.Equals((string) menuRow["MenuType"], "MAINMENU", (StringComparison) StringComparison.OrdinalIgnoreCase))) && (string.IsNullOrEmpty(FormFunctions.GetArgumentValuePerToken(menuArgs, "c")) && string.IsNullOrEmpty(FormFunctions.GetArgumentValuePerToken(menuArgs, "be")))) && this.HasSnoozeExpired());
    }
}

internal static bool CanLaunchKineticForm(DataRow menuRow)
{
    string str = menuRow["OptionType"].ToString();
    if ((!str.Equals("I", (StringComparison) StringComparison.InvariantCultureIgnoreCase) && !str.Equals("N", (StringComparison) StringComparison.InvariantCultureIgnoreCase)) && ((!str.Equals("Q", (StringComparison) StringComparison.InvariantCultureIgnoreCase) && !str.Equals("D", (StringComparison) StringComparison.InvariantCultureIgnoreCase)) && !IsPureKineticMenuRow(menuRow)))
    {
        return false;
    }
    return !string.IsNullOrWhiteSpace(menuRow[WebResourceURLFieldName].ToString());
}

internal static bool CanLaunchKineticForm(DataRow menuRow)
{
    string str = menuRow["OptionType"].ToString();
    if ((!str.Equals("I", (StringComparison) StringComparison.InvariantCultureIgnoreCase) && !str.Equals("N", (StringComparison) StringComparison.InvariantCultureIgnoreCase)) && ((!str.Equals("Q", (StringComparison) StringComparison.InvariantCultureIgnoreCase) && !str.Equals("D", (StringComparison) StringComparison.InvariantCultureIgnoreCase)) && !IsPureKineticMenuRow(menuRow)))
    {
        return false;
    }
    return !string.IsNullOrWhiteSpace(menuRow[WebResourceURLFieldName].ToString());
}
1 Like
9

You can’t get the banner if there is a customization attached to that form. What we’ve done for forms we want people to test in Kinetic is have them go in through the browser - then everything is in Kinetic. Doesn’t work for functionally customized forms obviously - in that case you must redo the customization in kinetic for them first. But for minor cosmetic stuff its fine.

3 Likes