:dumpster_fire: No April Fools Joke - Systems Issues Again

Kinetic ERP
43

Lost track of how many updates were supposed to fix this. Heartbroken it still persists after .16 I had my hopes up like an idiot.

Bravest person on EpiUsers.

44

Truth!

45

SAME

46

I looked into all other errors today and it looks like the only report getting the error is job production detail. All hope may not be lost.

47

Are you using the stock or a customized report style/RDD?

48

Just verfified, base version for style and RDD.

49

I figured but just wanted to check.

50

Definitely worth checking!

51

Curious - prior to the fix, were you getting a lot of errors on your purchase orders and/or job travelers?

52

I would not say a lot. To be honest I havenā€™t been checking much since it just became normal that we have to run them until it works. From what I can see over the last 3 days, we have been getting the following error a lot. We are still seeing this after the update as well. Iā€™m not sure if this is an issue on our end or Epicorā€™s. Since it is saying it was closed by the remote host I would assume Epicor.

Program Ice.Services.Lib.RunTask when executing task 1658961 raised an unexpected exception with the following message: RunTask:
System.Net.Http.HttpRequestException: An error occurred while sending the request.
 ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host..
 ---> System.Net.Sockets.SocketException (10054): An existing connection was forcibly closed by the remote host.
   at System.Net.Sockets.NetworkStream.Read(Span`1 buffer)
   --- End of inner exception stack trace ---
   at System.Net.Sockets.NetworkStream.Read(Span`1 buffer)
   at System.Net.Http.HttpConnection.InitialFillAsync(Boolean async)
   at System.Net.Http.HttpConnection.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   --- End of inner exception stack trace ---
   at System.Net.Http.HttpConnection.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.AuthenticationHelper.SendWithNtAuthAsync(HttpRequestMessage request, Uri authUri, Boolean async, ICredentials credentials, Boolean isProxyAuth, HttpConnection connection, HttpConnectionPool connectionPool, CancellationToken cancellationToken)
   at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
   at System.Net.Http.AuthenticationHelper.SendWithAuthAsync(HttpRequestMessage request, Uri authUri, Boolean async, ICredentials credentials, Boolean preAuthenticate, Boolean isProxyAuth, Boolean doRequestAuth, HttpConnectionPool pool, CancellationToken cancellationToken)
   at System.Net.Http.DiagnosticsHandler.SendAsyncCore(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
   at System.Net.Http.SocketsHttpHandler.Send(HttpRequestMessage request, CancellationToken cancellationToken)
   at Microsoft.Extensions.Http.Logging.LoggingHttpMessageHandler.<SendCoreAsync>g__Core|5_0(HttpRequestMessage request, Boolean useAsync, CancellationToken cancellationToken)
   at Microsoft.Extensions.Http.Logging.LoggingHttpMessageHandler.Send(HttpRequestMessage request, CancellationToken cancellationToken)
   at Microsoft.Extensions.Http.Logging.LoggingScopeHttpMessageHandler.<SendCoreAsync>g__Core|5_0(HttpRequestMessage request, Boolean useAsync, CancellationToken cancellationToken)
   at Microsoft.Extensions.Http.Logging.LoggingScopeHttpMessageHandler.Send(HttpRequestMessage request, CancellationToken cancellationToken)
   at System.Net.Http.HttpClient.Send(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationToken cancellationToken)
   at Ice.Core.SsrsReporting.SsrsCaller.SoapCaller.Call[TContent,TResponse,TSoapHeader](String actionName, TContent content, TSoapHeader soapHeader) in C:\_releases\ICE\ICE5.1.100.16\Source\Server\Internal\Lib\TaskLib\SsrsReporting\SsrsCaller\SoapCaller.cs:line 43
   at Ice.Core.SsrsReporting.SsrsRendererBase.TraceReportRendered(String printProgram, String ssrsRenderFormat, Func`1 timedAction) in C:\_releases\ICE\ICE5.1.100.16\Source\Server\Internal\Lib\TaskLib\SsrsReporting\SsrsRendererBase.cs:line 81
   at Ice.Core.SsrsReporting.ReportProcessorBase.RenderReport_HttpClient(String ssrsRenderFormat, String printProgram, Boolean ignorePageSettings) in C:\_releases\ICE\ICE5.1.100.16\Source\Server\Internal\Lib\TaskLib\SsrsReporting\ReportProcessorBase.cs:line 355
   at Ice.Core.SsrsReporting.ReportProcessorBase.RenderReport(String ssrsRenderFormat, String printProgram, Boolean ignorePageSettings) in C:\_releases\ICE\ICE5.1.100.16\Source\Server\Internal\Lib\TaskLib\SsrsReporting\ReportProcessorBase.cs:line 243
   at Ice.Core.SsrsReporting.ReportProcessorBase.ProcessReportPart(String reportLocation) in C:\_releases\ICE\ICE5.1.100.16\Source\Server\Internal\Lib\TaskLib\SsrsReporting\ReportProcessorBase.cs:line 159
   at Ice.Core.SsrsReporting.StandardReportProcessor.ProcessReportParts() in C:\_releases\ICE\ICE5.1.100.16\Source\Server\Internal\Lib\TaskLib\SsrsReporting\StandardReportProcessor.cs:line 31
   at Ice.Core.RoutingAndBreaking.ReportPersister.Persist(ReportInstanceInformation reportInstance, Func`2 reportsRenderer, Action`1 fillSysRptLstRow, Action`2 processReport, Func`3 filterTableAttachmentsFunc)
   at Ice.Core.RptBase.ReportSsrsDatabaseBuilder.RenderUnroutedSsrsReport() in C:\_releases\ICE\ICE5.1.100.16\Source\Server\Internal\Lib\TaskLib\RptBase\ReportSsrsDatabaseBuilder.cs:line 355
   at Ice.Core.RptTaskBase`1.XMLClose() in C:\_releases\ICE\ICE5.1.100.16\Source\Server\Internal\Lib\TaskLib\RptBase\RptTaskBase.cs:line 219
   at Ice.Core.RptTaskBase`1.RunDynamicCriteriaReport(IEnumerable`1 criteriaParameters, IEnumerable`1 criteriaMappings) in C:\_releases\ICE\ICE5.1.100.16\Source\Server\Internal\Lib\TaskLib\RptBase\RptTaskBase.cs:line 161
   at Ice.Lib.DynamicCriteria.DynamicCriteriaReport.RunProcess(Int64 instanceTaskNum, String outputFileName) in C:\_releases\ICE\ICE5.1.100.0\Source\Server\Internal\Lib\DynamicCriteria\DynamicCriteriaReport.cs:line 44
   at Ice.Hosting.TaskCaller.InnerExecuteTask(IceDataContext newContext) in C:\_releases\ICE\ICE5.1.100.16\Source\Server\Framework\Epicor.Ice\Hosting\TaskCaller\TaskCaller.cs:line 71
   at Ice.Hosting.TaskCaller.ExecuteTask() in C:\_releases\ICE\ICE5.1.100.16\Source\Server\Framework\Epicor.Ice\Hosting\TaskCaller\TaskCaller.cs:line 62
   at Ice.Lib.RunTask.BpmFriendlyTaskLauncher.Run(String sessionIdPrefix, IceContext db, Action taskRunner) in C:\_releases\ICE\ICE5.1.100.0\Source\Server\Services\Lib\RunTask\BpmFriendlyTaskLauncher.cs:line 57
   at Ice.Services.Lib.RunTaskSvc.InnerRunTask(Int64 ipTaskNum, Boolean suppressTransaction) in C:\_releases\ICE\ICE5.1.100.0\Source\Server\Services\Lib\RunTask\RunTask.cs:line 349

Just so I donā€™t avoid you original question, I would definitely say it was happening to all reports before. I only see that specific error on job production detail now.