Hi Gang,
Does anyone have in place where a customer pays for phone support.
What are thinking to do is; when a customer calls in and they have to give a
credit card # via the phone and they are charge a one time fee or maybe be
charged per the minute (not sure yet). We want something automated - once
they give a valid credit # - then they are transferred to the service
engineer or even to our # number.
Any idea's?
Have a Nice Day,
Dina Hieber
Vamco International, Inc.
Phone (412) 963-7100
Fax; (412) 963-7160
www.vamcointernational.com
[Non-text portions of this message have been removed]
Does anyone have in place where a customer pays for phone support.
What are thinking to do is; when a customer calls in and they have to give a
credit card # via the phone and they are charge a one time fee or maybe be
charged per the minute (not sure yet). We want something automated - once
they give a valid credit # - then they are transferred to the service
engineer or even to our # number.
Any idea's?
Have a Nice Day,
Dina Hieber
Vamco International, Inc.
Phone (412) 963-7100
Fax; (412) 963-7160
www.vamcointernational.com
[Non-text portions of this message have been removed]