I try to override the default rate type once click new.
I’ve tried BPM and form customization, but both of these only take effect after I click on the drop down.
Is there any way that I can do, so that once the user click ‘New’ and the rate type will change?
Any help or suggestions would be appreciated.
I feel that you are updating the dataView and not the Drop Down itself.
Try accesing the Drop down and set the value (the value should be a valid value). Also, try setting the value under the ToolClick Event instead of EpiView.
Solutions are based on requirements, wjteoh asked to change the DD values on New and a solution is suggested on it accordingly But Yes, proper validation is required.