Hi Can anyone please let us know what is the minimum configuration of PC for Epicor client (Desktop version) to get best performance? Thanks Sazzad

The client has pretty minimal requirements - besides a SSD I doubt you will see much difference from other computer components.

@Evan_Purdy we are using Epicor 10.2.200.27 and most of the PCs are Core i5, 8GB Memory and SATA hard disk. OS is Windows 10 except few Windows 8. We are having slowness in Epicor and its a general issue on all the PCs. We are not using Epicor Web, all are Epicor desktop client. I heard desktop vers…

[image] mhossain: We are having slowness in Epicor and its a general issue on all the PCs Unfortunately I don’t think the client hardware is the source of the issue. The server hardware and connection to the server will have larger impact. Anti-virus can sometimes create terrible performance …

@Evan_Purdy thanks for sharing the spec. We already verified the server hardware with Epicor and DELL and the spec is more higher than the requirement. Regarding connection to the server I don’t have any information about the recommendation. We have two office within 300m distance and these two offi…

Well, can you give some examples of performance issues? For example opening “Job Entry” for the first time today took 8 seconds for me. Do you consider that sluggish?

Have you ran PDT yet? That is always a good place to start as it might give you some clues.

@jeromy yes, already tried PDT and all the available tools in Epicor after consulting with Epicor support but on the report there is no issue found. Also tried Live optics but nothing found to fix or update.

@Evan_Purdy our issue is different…sometimes Epicor get stuck, then it shows not responding and give error “Epicor Offline”. Sometimes it start working again after 30 seconds to one minute and sometimes it get crashed the Epicor window.

That makes me even more certain its not a hardware issue - you shouldn’t get the “Epicor Offline” message from poor client hardware. If the issue is present all the time it should be possible to show Epicor Support in real time during a WebEx, might get you some more help. Has this issue been prese…

PCconfiguration for Epicor client

Epicor ERP 10

Evan_Purdy (Evan Purdy) October 3, 2019, 2:28pm 5

I found the official recommendations here.

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PCconfiguration for Epicor client

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