"Post" disabled in AP Payment Entry

isupport-allsops · February 4, 2021, 2:24pm

Hi,
We have tried to update Payment Method and process the payment but “Post” still disabled and we are unable to post the payment. No dump file is created either.
ERP10- 10.2.600.6
Would you please advise.
Regards
IT

Jason_Woods · February 4, 2021, 6:39pm

Does this occur for all users and all machines?
Do you have an open Fiscal Period?

tmcgrady · February 4, 2021, 8:58pm

check in the GL under OPS and Recover Journal Entry. it is possible it posted with errors and is hung up there. The other issue is could be you have process security turned on for that user.

Jason_Woods · February 5, 2021, 12:12am

Ah Yes, good catch. Review Journal I believe is the name though.

isupport-allsops · February 5, 2021, 7:47am

Hi Terry,
Thanks for that.
We are new to E10. would you please me know where the path is to OPS?

isupport-allsops · February 5, 2021, 7:54am

Hi Jason, it shows nothing in Review Journal Entry

isupport-allsops · February 5, 2021, 7:56am

Does this occur for all users and all machines?
Yes this occurs for all users and all machines.

Do you have an open Fiscal Period?
I am not sure, need to check with finance director.