Receipt Label and Zebra Z4m printer not printing correctly

Epicor ERP 10
1

I am trying to print an SSRS Purchase order Receipt Label and having trouble with the orientation and scaling. The label is 6" wide by 4" high (landscape).
If I preview the label in Report Builder - I can print the label just fine. However, when I try to print without previewing and just use the Client printer - Either the label gets scaled to fit 4" wide or the orientation is incorrect.

If I preview the label as a PDF and then print it appears to print properly - although the barcodes don’t look correct (I have not tested them yet).

I tried the “trick” of setting the page size in Report Builder to 6" x 6" (so Microsoft does not try to change the orientation) and that seems to tame the orientation issue. However, as I mentioned printing using the Client Printer has never worked.

Anyone out there tamed this beast?

Thanks for any help,
DaveO
Ph: 651-246-3281

2

This will sound crazy, but worked for us with Inventory SSRS labels. Instead of setting the label to the correct size, I had to size as a square. For us, the 4wx2h became 4x4. I tried this after many hours of testing everything else. It makes no sense, but worked for me.

3

Client printer never worked for me either.

4

When I want to print something else than a BarTender file I typically have to configure these settings on the Printer for it to work.

Basically:

  • Select the USER preference
  • Click Edit and set 4x6
  • Make sure you are doing this by going to “Devices and Printers”
  • Also sometimes you also have to do it in the Select Printer Dialog before Printing
  • Once its set, it works and sometimes resets when you update the Zebra Drivers.