Parkinson Machinery wrote:
Do you know you can setup an automatic email alert to the customer upon
You must have all 3 of the following conditions satisfied:
1. A Global Alert is set up in Vantage to send an automatic message when an
Order has been shipped (marked "Ready to Invoice").
2. An Order is marked to "Alert on Shipment".
3. The Customer "Ship To Contact" (not the Customer Contact) has an email
address filled in, and that particular Ship To Contact person is listed in
the "Attn" box under Ship To address in the Sales Order.
This works like a charm, but to take it one step further?Is there a way to edit the pre-defined fields in the global alert. Two additional pieces of information would be extremely beneficial: (1) Customer P.O. # (2) Packing Slip Comments (we use this to enter the tracking numbers and any special shipping instructions. These things should be fairly easy to add, since they are on the packing slip. Of course this is all theory; I think I'm hanging around engineers too much!!
As an alternative (pipe dream) why not have the option to e-mail a copy of the packing slip to the contact, after all it has all the information that we are talking about. Hmmm?
George Brockman II
From: Amy Mackay [SMTP:amackay@...
Sent: Tuesday, October 24, 2000 4:28 PM
Subject: [Vantage] reply: Vantage - Report Builder Question
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