Select Customization window not showing

Some of our Kinetic screens do not auto-open up with the ‘Customization Window’ when Developer Mode is turned on. We can bring them up and make layer changes using Application Studio, but because we need event handling, we need to open up this window…

Anyone know why some screens work and some do not, and how to get the window to open up consistently?

1 Like

Welcome to the community @lindaforbes!

So, some confusing semantics (thanks Epicor marketing…): Kinetic is the name for the ERP product now, but there are two UI views–Classic UI and Kinetic UI. You can run the Classic UI OR the Kinetic UI within the Kinetic ERP platform.
The window you’re talking about is only for the classic UI. Any customization changes will be done via the layer in Application Studio. Any event handling you did in the classic UI will need to be converted to events in App Studio if you’re now using the Kinetic UI; they will not fire if you create them in the classic UI, but are having your users open the screen in the Kinetic UI.

Thanks Hannah. The reason we are trying to get into the classic customization window on a Kinetic screen is because we have not been able to find anywhere in Application Studio that triggers event handling on a UD (custom) attribute for a Kinetic screen. Know of any options? The documentation seems to be pretty limited still…

1 Like

What kind of event handling are you trying to key off of?
What’s your example case?

And to further explain… there are some event handling options but not one for detecting and acting on a data entry change from a custom UD field.

We have a custom UD field for a category code. Let’s say values 1-5.
We need to be able to detect when a user changes a code… let’s say from 2 to 4.
In other words, we want to trigger some logic on the user change (like an ‘on-changed’ type event), and be able to detect the new value that was entered (in this case the ‘4’ entry).
Any ideas?

That’s available. :slight_smile:

ColumnChange

1 Like

Thanks so much for your time and quick response!