Sending Global Alert Email Messages

[markdamen]

Nathan shared a post previously that shows the BPM Data Directive config required:

Quick test that email settings are correct?

Is your BPM configured to send the email synchronously or asynchronously? If E10.0 you need to submit the BPM action process to a schedule to process async BPMs. Do you have more than zero records in Ice.AlertQue? AlertQue is where outgoing emails that are processed server-side from Epicor are queued before being sent. In all E10.x versions, a data directive BPM on ICE.AlertQue is needed as that replaces the “global alert email server process” of earlier versions. The instructions on how to …