Well, You all are the best. You've saved my hash again, and I am very grateful. We received help from several people, and have a workflow that we can update to match what we need.
There's nothing I can say, but Many Thanks, particularly to Rob Bucek and Michelle De La Vega, but also to all who sent suggestions and assistance.
- leAnn
There's nothing I can say, but Many Thanks, particularly to Rob Bucek and Michelle De La Vega, but also to all who sent suggestions and assistance.
- leAnn
--- In vantage@yahoogroups.com, "krweisel" <krweisel@...> wrote:
>
> LeAnn,
> Not sure which version you are running, but I'm working with a new
> user 9.04.505 SQL site not yet in production and ran into a similar
> set of issues with Service Connect and a purchased import package
> for Customers and Parts. After several weeks of basically full time
> effort and multiple calls / webex sessions we never got to a stable
> ESC install on our test server that was able to install and run the
> purchased package from Epicor. Issues sharing a server with
> Sharepoint were the main killer for us.
>
> After a few complaints, they offered us a time limited
> use of a new tool called the DMT.exe or "Data Migration Tool"
>
> It's a standalone EXE that runs from a client directory with just
> a few DLL and lic files needed. Enter the server name & port, and
> the GUI menu gives you a whole slew of import tables for just about
> everything in E9. You can then load a CSV, have it check for valid
> data and click on a button to manually load your data. It even will
> generate a list of required fields, and give you a check box list
> of all fields possible, click the ones you want and it will make
> a template CSV file for you, fields in any order you want. In only a
> few hours/days we had everything we wanted imported.
>
> No web services, no Workflows, no Service Connect, no Automation,
> limited error checking until the BO layer pucks on a bad record, but
> good error logging etc. A much improved manual data loader compared
> to the service connect world.
>
> This is most likely a version 9 solution only, but talk to your
> CAM and remind them that you are a customer who still has an import
> problem to solve, somehow.
>
> - Karl Weisel
>
>
> --- In vantage@yahoogroups.com, "leann_37" <lmarruffo@> wrote:
> >
> > Well, here's what happened:
> > * we bought a service connect workflow from Epicor, almost a year ago.
> > * it was our first upgrade, and the webservices hadn't been updated.
> > * fixed that problem, installed workflow
> > * workflow doesn't work
> > * ran out of time- went live by typing in sales order lines manually (and big fun that was)
> > * next company to go live has MANY more open lines- need that workflow.
> > * Epicor won't even LOOK at it without charging us (and there is a trust issue with the person who wrote the workflow now- you should see the e-mail...)
> > * paid an affiliated contractor to debug, hoping for a fix - found many, many issues, recommended that we start from scratch.
> > * went back to Epicor with this info, they are swearing it's our fault for making changes to the workflow. (HUH? we sent them the original e-mail they sent to us for review!!)
> >
> > Result? I have essentially paid twice for nothing. No deliverable. Management is NOT amused. Epicor has written us off on this issue. Does anyone have a open sales order workflow and maybe we could work something out? Please contact off-list. lmarruffo@
> >
> > Sorry for the enormous request. this is a total....
> > - leAnn
> >
>