Splash Screen Only

Yahoo Archive
1
I had something similar to this happen when we first did our install. Tech
support had me copy and paste some files (of course I can't remember which
ones . . . ), and then it worked fine. Good luck.
-----Original Message-----
From: Leonard, Jeremy [mailto:jleonard@...]
Sent: Monday, February 09, 2004 7:45 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Splash Screen Only


Normally when I get this I look at the clients event log for a reason.
Progress is good about sending error messages to the event log. If that
doesn't work check the mfgsys.lg file on the server for an error code. If
you cant open it, make a copy of it and then try.

That's where I would start.
Jeremy



-----Original Message-----
From: James Piper [mailto:admin@...]
Sent: Monday, February 09, 2004 8:35 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Splash Screen Only


Well moved to a new faster Pentium 4 XEON Processor server over the
weekend
I recommend everyone move to a new server every year
Keep you on your toes that's for sure

For the most part everything is up and running (Except a power outage took
down the server this morning!)
Anyway
All my users are able to connect to the new server(Did a complete
uninstall
of progress and reinstall the client etc)
I have one user that just gets the splash screen then nothing else
Never gets the chance to log in

Anyone seen this and if you have, how do you fix it?

Thanks
James Piper - Systems Administrator
MECO, Inc
2121 S. Main St
Paris, IL 61944
(217) 465-7575 ext 201
Fax (217) 465-5230
Email: <mailto:admin@...> admin@...



[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links







Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links



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[Non-text portions of this message have been removed]
2
Well moved to a new faster Pentium 4 XEON Processor server over the weekend
I recommend everyone move to a new server every year
Keep you on your toes that's for sure

For the most part everything is up and running (Except a power outage took
down the server this morning!)
Anyway
All my users are able to connect to the new server(Did a complete uninstall
of progress and reinstall the client etc)
I have one user that just gets the splash screen then nothing else
Never gets the chance to log in

Anyone seen this and if you have, how do you fix it?

Thanks
James Piper - Systems Administrator
MECO, Inc
2121 S. Main St
Paris, IL 61944
(217) 465-7575 ext 201
Fax (217) 465-5230
Email: <mailto:admin@...> admin@...



[Non-text portions of this message have been removed]
3
Normally when I get this I look at the clients event log for a reason. Progress is good about sending error messages to the event log. If that doesn't work check the mfgsys.lg file on the server for an error code. If you cant open it, make a copy of it and then try.

That's where I would start.
Jeremy



-----Original Message-----
From: James Piper [mailto:admin@...]
Sent: Monday, February 09, 2004 8:35 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Splash Screen Only


Well moved to a new faster Pentium 4 XEON Processor server over the weekend
I recommend everyone move to a new server every year
Keep you on your toes that's for sure

For the most part everything is up and running (Except a power outage took
down the server this morning!)
Anyway
All my users are able to connect to the new server(Did a complete uninstall
of progress and reinstall the client etc)
I have one user that just gets the splash screen then nothing else
Never gets the chance to log in

Anyone seen this and if you have, how do you fix it?

Thanks
James Piper - Systems Administrator
MECO, Inc
2121 S. Main St
Paris, IL 61944
(217) 465-7575 ext 201
Fax (217) 465-5230
Email: <mailto:admin@...> admin@...



[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links