Guys come on support bashing is an old Trope, we get it support sucks sometimes. It does, but yet another topic about this is just not going to help anyone, plus it’s off topic. (from the original thread)
Let’s keep focused.
Support sucks everywhere by the way, SAP is awful, oracle is the WORST my wife works with Oracle ERP System and hates them too.
Support is a thankless hard job and has a lot of turn over there are great support agents and bad support agents.
Let’s move on yeah? Split onto its own topic.