Vantage Help Not Working

Yahoo Archive
1
Richard

There is a fix for it. There is a document that Tim Dowden at support
sent me

5158MPS

Gary


_____

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Richard Bailey
Sent: 05 August 2005 11:59
To: UserGroup
Subject: [Vantage] Vantage Help Not Working


Have suddenly started getting a problem when going into any Vantage Help
screen on my PC. I get the Contents, Index, Search menues on the left of
screen but get the standard internet type "The Page cannot be displayed"
error in the main body of the screen.
It certainly used to work OK and the only recent change I can think of
has
been the automatic application of the monthly Java patch.
I'm running Windows XP SP2 and Vantage 6.00.525
Any bright ideas anybody?
PS I've tried uninstalling/reinstalling the client software

Regards,
Richard

Richard Bailey
Dudley Industries
Mailto: rbailey@...
Tel: +44(0)1253 738311
Mob: +44(0)7836 550360
Fax: +44(0)870 7628173



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links



_____

YAHOO! GROUPS LINKS



* Visit your group "vantage
<http://groups.yahoo.com/group/vantage> " on the web.

* To unsubscribe from this group, send an email to:
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[Non-text portions of this message have been removed]
2
Have suddenly started getting a problem when going into any Vantage Help
screen on my PC. I get the Contents, Index, Search menues on the left of
screen but get the standard internet type "The Page cannot be displayed"
error in the main body of the screen.
It certainly used to work OK and the only recent change I can think of has
been the automatic application of the monthly Java patch.
I'm running Windows XP SP2 and Vantage 6.00.525
Any bright ideas anybody?
PS I've tried uninstalling/reinstalling the client software

Regards,
Richard

Richard Bailey
Dudley Industries
Mailto: rbailey@...
Tel: +44(0)1253 738311
Mob: +44(0)7836 550360
Fax: +44(0)870 7628173
3
You have to patch the registry on the problem machines.

Contact tech support and they'll tell you how to fix it.

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]On Behalf
Of Richard Bailey
Sent: Friday, August 05, 2005 6:59 AM
To: UserGroup
Subject: [Vantage] Vantage Help Not Working


Have suddenly started getting a problem when going into any Vantage Help
screen on my PC. I get the Contents, Index, Search menues on the left of
screen but get the standard internet type "The Page cannot be displayed"
error in the main body of the screen.
It certainly used to work OK and the only recent change I can think of has
been the automatic application of the monthly Java patch.
I'm running Windows XP SP2 and Vantage 6.00.525
Any bright ideas anybody?
PS I've tried uninstalling/reinstalling the client software

Regards,
Richard

Richard Bailey
Dudley Industries
Mailto: rbailey@...
Tel: +44(0)1253 738311
Mob: +44(0)7836 550360
Fax: +44(0)870 7628173
4
Anyone get the fix for this yet?

Ronn Russom
715-574-5009
www.russom.net <http://www.russom.net/>
<mailto:ronn@...> ronn@...
<mailto:ronn.russom@...>
ronn.russom@...


_____

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Podlin, Michael
Sent: Friday, August 05, 2005 7:05 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage Help Not Working


You have to patch the registry on the problem machines.

Contact tech support and they'll tell you how to fix it.

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]On Behalf
Of Richard Bailey
Sent: Friday, August 05, 2005 6:59 AM
To: UserGroup
Subject: [Vantage] Vantage Help Not Working


Have suddenly started getting a problem when going into any Vantage Help
screen on my PC. I get the Contents, Index, Search menues on the left of
screen but get the standard internet type "The Page cannot be displayed"
error in the main body of the screen.
It certainly used to work OK and the only recent change I can think of has
been the automatic application of the monthly Java patch.
I'm running Windows XP SP2 and Vantage 6.00.525
Any bright ideas anybody?
PS I've tried uninstalling/reinstalling the client software

Regards,
Richard

Richard Bailey
Dudley Industries
Mailto: rbailey@...
Tel: +44(0)1253 738311
Mob: +44(0)7836 550360
Fax: +44(0)870 7628173








Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links




SPONSORED LINKS
Technical
<http://groups.yahoo.com/gads?t=ms&k=Technical+support&w1=Technical+support&
w2=Vantage&w3=Database&w4=Database+management+software&w5=Membership+databas
e+software&w6=Church+database+software&c=6&s=148&.sig=D_JdAFeHAoeH6OugOKk1Yg
> support Vantage
<http://groups.yahoo.com/gads?t=ms&k=Vantage&w1=Technical+support&w2=Vantage
&w3=Database&w4=Database+management+software&w5=Membership+database+software
&w6=Church+database+software&c=6&s=148&.sig=8zJYQk3edGWFMUVgup9jKw>
Database
<http://groups.yahoo.com/gads?t=ms&k=Database&w1=Technical+support&w2=Vantag
e&w3=Database&w4=Database+management+software&w5=Membership+database+softwar
e&w6=Church+database+software&c=6&s=148&.sig=PnI9nhHllVsjEbHxRXs1IQ>
Database
<http://groups.yahoo.com/gads?t=ms&k=Database+management+software&w1=Technic
al+support&w2=Vantage&w3=Database&w4=Database+management+software&w5=Members
hip+database+software&w6=Church+database+software&c=6&s=148&.sig=fKR9gtx-Yh-
u9MWSh0_-hA> management software Membership
<http://groups.yahoo.com/gads?t=ms&k=Membership+database+software&w1=Technic
al+support&w2=Vantage&w3=Database&w4=Database+management+software&w5=Members
hip+database+software&w6=Church+database+software&c=6&s=148&.sig=Nu4StMQZ8LT
26M5TzRGQlg> database software Church
<http://groups.yahoo.com/gads?t=ms&k=Church+database+software&w1=Technical+s
upport&w2=Vantage&w3=Database&w4=Database+management+software&w5=Membership+
database+software&w6=Church+database+software&c=6&s=148&.sig=UAiQi3Ftbp7Qnq6
ys_yZxg> database software

_____

YAHOO! GROUPS LINKS



* Visit your group "vantage <http://groups.yahoo.com/group/vantage> "
on the web.


* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>


* Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
<http://docs.yahoo.com/info/terms/> .


_____




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5
Try this

PROBLEM:

After applying service pack 1 for windows 2003, or certain hotfixes from
Microsoft, Vantage/Vista help will no longer work. Instead of the help
content you get "Action Cancelled"

RESOLUTION:

You have to explicitly allow for remote html execution via the registry.


Modify the ItssRestrictions registry entry to enable a specific security
zone
Warning Enable only those security zones that you trust. Do not enable
security zones about which you are not sure.

To modify the ItssRestrictions registry entry to enable a specific
security zone, follow these steps:
1. Click Start, click Run, type regedit, and then click OK.
2. Locate and then click the following subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions

Note If this registry subkey does not exist, create it. To do this,
follow these steps:
a. On the Edit menu, point to New, and then click Key.
b. Type ItssRestrictions, and then press ENTER.

3. Right-click the ItssRestrictions subkey, point to New, and then
click DWORD Value.
4. Type MaxAllowedZone, and then press ENTER.
5. Right-click the MaxAllowedZone value, and then click Modify.
6. In the Value data box, type a number from 0 and 4, and then
click OK.
7. Quit Registry Editor.
Note By default, the MaxAllowedZone value is set to zero.

Setting the MaxAllowedZone higher will allow for less access
restrictions. See the table below for exacts.

MaxAllowedZone Local Machine zone Local intranet zone
Trusted sites zone Internet zone Restricted sites zone
0 Allowed Blocked Blocked Blocked Blocked
1 Allowed Allowed Blocked Blocked Blocked
2 Allowed Allowed Allowed Blocked Blocked
3 Allowed Allowed Allowed Allowed Blocked
4 Allowed Allowed Allowed Allowed Allowed


MORE INFORMATION
The InfoTech protocol is primarily used by HTML Help. The functionality
of this protocol is provided by the Itss.dll file. You can access this
protocol by using one of the following supported protocols:
o ms-its
o its
o mk:@msitstore


Once you have applied these changes you will have to reboot the machine.
The first time you enter the help screen you will be prompted to add the
URL to the trusted site. Click Add to allow this. If you are not
allowed to add the site because it is required to be a secure site,
uncheck "Require all sites in this zone to be secure" and then click
add.

Your help files will now work on this machine.

-----Original Message-----
From: Ronn Russom [mailto:ronn@...]
Sent: Friday, August 05, 2005 1:52 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage Help Not Working

Anyone get the fix for this yet?

Ronn Russom
715-574-5009
www.russom.net <http://www.russom.net/>
<mailto:ronn@...> ronn@...
<mailto:ronn.russom@...>
ronn.russom@...


_____

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of
Podlin, Michael
Sent: Friday, August 05, 2005 7:05 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Vantage Help Not Working


You have to patch the registry on the problem machines.

Contact tech support and they'll tell you how to fix it.

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]On Behalf
Of Richard Bailey
Sent: Friday, August 05, 2005 6:59 AM
To: UserGroup
Subject: [Vantage] Vantage Help Not Working


Have suddenly started getting a problem when going into any Vantage Help
screen on my PC. I get the Contents, Index, Search menues on the left of
screen but get the standard internet type "The Page cannot be displayed"
error in the main body of the screen.
It certainly used to work OK and the only recent change I can think of
has
been the automatic application of the monthly Java patch.
I'm running Windows XP SP2 and Vantage 6.00.525
Any bright ideas anybody?
PS I've tried uninstalling/reinstalling the client software

Regards,
Richard

Richard Bailey
Dudley Industries
Mailto: rbailey@...
Tel: +44(0)1253 738311
Mob: +44(0)7836 550360
Fax: +44(0)870 7628173








Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links




SPONSORED LINKS
Technical
<http://groups.yahoo.com/gads?t=ms&k=Technical+support&w1=Technical+supp
ort&
w2=Vantage&w3=Database&w4=Database+management+software&w5=Membership+dat
abas
e+software&w6=Church+database+software&c=6&s=148&.sig=D_JdAFeHAoeH6OugOK
k1Yg
> support Vantage
<http://groups.yahoo.com/gads?t=ms&k=Vantage&w1=Technical+support&w2=Van
tage
&w3=Database&w4=Database+management+software&w5=Membership+database+soft
ware
&w6=Church+database+software&c=6&s=148&.sig=8zJYQk3edGWFMUVgup9jKw>
Database
<http://groups.yahoo.com/gads?t=ms&k=Database&w1=Technical+support&w2=Va
ntag
e&w3=Database&w4=Database+management+software&w5=Membership+database+sof
twar
e&w6=Church+database+software&c=6&s=148&.sig=PnI9nhHllVsjEbHxRXs1IQ>
Database
<http://groups.yahoo.com/gads?t=ms&k=Database+management+software&w1=Tec
hnic
al+support&w2=Vantage&w3=Database&w4=Database+management+software&w5=Mem
bers
hip+database+software&w6=Church+database+software&c=6&s=148&.sig=fKR9gtx
-Yh-
u9MWSh0_-hA> management software Membership
<http://groups.yahoo.com/gads?t=ms&k=Membership+database+software&w1=Tec
hnic
al+support&w2=Vantage&w3=Database&w4=Database+management+software&w5=Mem
bers
hip+database+software&w6=Church+database+software&c=6&s=148&.sig=Nu4StMQ
Z8LT
26M5TzRGQlg> database software Church
<http://groups.yahoo.com/gads?t=ms&k=Church+database+software&w1=Technic
al+s
upport&w2=Vantage&w3=Database&w4=Database+management+software&w5=Members
hip+
database+software&w6=Church+database+software&c=6&s=148&.sig=UAiQi3Ftbp7
Qnq6
ys_yZxg> database software

_____

YAHOO! GROUPS LINKS



* Visit your group "vantage
<http://groups.yahoo.com/group/vantage> "
on the web.


* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>


* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service
<http://docs.yahoo.com/info/terms/> .


_____




__________ NOD32 1.1186 (20050804) Information __________

This message was checked by NOD32 antivirus system.
part000.htm - is OK

http://www.eset.com



[Non-text portions of this message have been removed]




Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
6
Is anyone in the UG using AIAG barcode. This is basically an automotive
standard for barcode label format that Mercury marine wants on their
packaging. Curious to know how others are doing this.

Thank you

Ronn Russom
715-574-5009
www.russom.net <http://www.russom.net/>
<mailto:ronn@...> ronn@...
<mailto:ronn.russom@...>
ronn.russom@...



__________ NOD32 1.1187 (20050805) Information __________

This message was checked by NOD32 antivirus system.
part000.htm - is OK

http://www.eset.com



[Non-text portions of this message have been removed]