I’m assuming it’s using a drop file and a watch folder correct? If you manually create the .csv (or .bt or whatever it wants to call it) does the commander pick it up and run the file?
I’m not 100% sure on Epicors use of bartender so correct my if I’m wrong (I write my own csv’s in code and drop them into folders) but usually the commander is looking for a trigger file to be dropped somewhere, so it wouldn’t be using a server printer set-up right?
Again, I don’t use the bartender out of the system like Epicor intended, so I could be off on my assumptions.
ok. so the drop file part is working then. It’s a bartender issue at this stage. (I’m assuming you are using the stock formats.)
You should be able to go to your server that bartender is on and see some messages on the processes (assuming that you are on the newer versions of bartender). Can you look there and see if that gives you some clues?
You might have an older version. It’s not called commander anymore. But I still believe it’s a problem with the file setup not recognizing the file the right way. It’s probably something minor. Also, bad characters can cause problems with bartender so try with some different data, or check the file in notepad++ and look with all characters on and see if you see anything goofy.
Go to Commander and Somewhere in the File Menu Bar there is a Service Settings… Button. Stop BarTender and change it from “Service” to the other option, I cant remember “Run As Application” or something… Then you will get to see the BarTender window (it wont be hidden). When you fire it up, if BarTender throws any warnings or errors you will see them then…
In addition to the printer… Your .btw file is epic-app while the .BTP file you want bartender to read is epic-apppp. I still believe you have to fix your Printer You have to Share the Printer.