Allocated QTY Issue

Epicor ERP 10
,
1

In an order we are wanting to add a release, one for 1500 and the other for 1000 instead of line one release one being 2500. Except when we try to change it, we get:

Business Layer Exception

Quantity of this release cannot be decreased below the Reserved or Allocated quantity.

Exception caught in: Epicor.ServiceModel

Error Detail

============

Correlation ID: 0d49a8d7-576e-473f-820f-3f8a8c480371

Description: Quantity of this release cannot be decreased below the Reserved or Allocated quantity.

Program: Erp.Services.BO.SalesOrder.dll

Method: OrderRelBeforeUpdate

Line Number: 25814

Column Number: 21

Table: OrderRel

Field: OurReqQty

Client Stack Trace

==================

at Epicor.ServiceModel.Channels.ImplBase`1.ShouldRethrowNonRetryableException(Exception ex, DataSet[] dataSets)

at Erp.Proxy.BO.SalesOrderImpl.MasterUpdate(Boolean lCheckForOrderChangedMsg, Boolean lcheckForResponse, String cTableName, Int32 iCustNum, Int32 iOrderNum, Boolean lweLicensed, Boolean& lContinue, String& cResponseMsg, String& cCreditShipAction, String& cDisplayMsg, String& cCompliantMsg, String& cResponseMsgOrdRel, String& cAgingMessage, SalesOrderDataSet ds)

at Erp.Adapters.SalesOrderAdapter.MasterUpdate(Boolean lCheckForOrderChangedMsg, Boolean lcheckForResponse, String cTableName, Int32 iCustNum, Int32 iOrderNum, Boolean lweLicensed, Boolean& lContinue, String& cResponseMsg, String& cCreditShipAction, String& cDisplayMsg, String& cCompliantMsg, String& cResponseMsgOrdRel, String& cAgingMessage)

at Erp.UI.App.SalesOrderEntry.Transaction.Update()

2

Based on the error message, you’ll have to unreserve this line in Fulfillment Workbench before you can make changes to the quantities.

3

We’re running into the same error when trying to reduce an order release quantity. I went into fulfillment workbench, pulled up the release on the Order Fulfilment tab, selected it, then unallocated/unreserved. I’m still getting the error in order entry unfortunately. Am I doing something wrong?

4

Does the reserved quantity say 0 on the specific line/release ?

image

5

No it is still the original release quantity of 6.