Authorizations required to enable invoice printing from AR Invoice Tracker?

Eric_Kreipe · October 15, 2020, 4:27am

Hi,

Trying to enable the AR Invoice Tracker for our Customer Service team, and they’d really like to use the print invoice command.

However, when they attempt to print they get an error "Menu ID Erp.UIRpt.ARInvForm is not valid for the current user.

Has anyone enabled this capability? If so, what additional authorization did you need to provide?

Appreciate any help or suggestions on how to identify this. Nothing in the menu reports or queries provides any clue.

Thanks,

Eric

Naveen_Kumaar_P · October 15, 2020, 5:01am

In Menu security option that user is not authorized. can you give authorization and check.

Arul · October 15, 2020, 6:51am

User need to have access to Mass Print AR Invoices menu.

Naveen_Kumaar_P · October 15, 2020, 9:02am

Need to check the security tab to which users having access.

Eric_Kreipe · October 15, 2020, 2:58pm

Hi Arul,

We have a winner. Thank you so much!

Eric