We have a part that is usually painted red, but in the configurator the customer can select ‘custom color’.
For many, many years the manufacturing process has been been:
- when the color is red use a part from inventory
- when custom color, write a note on the job traveler to manufacturer a new part and paint it
This process is prone to human error, so we want the configurator to change the paint operation on the part. I can get method rules to change the related operation from ‘red paint’ to ‘custom paint’, but the job still pulls in an in-stock red part. The easy solution is to make 2 different part numbers and use config rules to switch between them, but the shop wants both parts to have the same part number. Ideally, they want a configurator rule to flag the part as ‘make a new one’ so that it won’t be pulled in from stock when ‘custom color’ is selected. Is this even possible? I have a feeling the best I can do is use doc rules to add the note to the job traveler automatically.