HELP! we are doing physical inventory and when trying to enter the discrepancy count the reason code is always blank regardless that we have entered reason codes thru Reason Code in set up. What are we missing?
Are you sure you setup the Reason Codes under the correct reason type?
Did you have the discrepancy count screen open when entering the reason
code? Try right clicking on the reason code and select refresh list
Do you have Use Inventory Adjustment Reason Codes checked on your company
configuration?
Mark Wagner
Sr. Partner
Capstone Alliance Partners 888.597.2227 Ext. 71
<888.597.2227%20Ext.%20714>2 | 904.412.6847 mwagner@capstoneap.com (cell)
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