Crystal Runtime 2008 + small labels + bar codes = pure evil

Yahoo Archive
1
We were having issues also. Our solution was to run some of our labels through an MS Access front end. Might be something you want to consider.

John
--- In vantage@yahoogroups.com, "eackerson1" <eackerson@...> wrote:
>
> We went live with Epicor 9 just after Thanksgiving. After spending 3 weeks fighting with labels, bar codes and the Crystal 2008 Runtime I wanted to share my experiences. If you don't use Crystal for labels this won't really affect you. If you are doing labels in Crystal and are thinking of E9 with the Crystal 2008 Runtime, please read on.
>
>
> 1) If your labels are landscape they will not print properly. Only square or portrait shaped labels will print correctly in E9 w/ the Crystal 2008 Runtime (SP0 and SP3). Everything that is landscape will shrink and rotate no matter how it previews. As a workaround we had to trick our labels into thinking they were square. For example on our 4" x 2" label stock I had to tell Crystal the labels were 4" x 4", and then set the printer preferences to 4" x 4". It's crazy but it works.
>
>
> 2) On smaller labels, some Bar Codes won't print when they are left aligned and generated through the Crystal 2008 Runtime. I know this sounds nuts, but it was true and reproducible for us on a variety of printers and label sizes. We wound up having to add a .1" indent to each left aligned bar code field to get it to print. Centered and right aligned bar codes? No problem.
>
>
> Hopefully Crystal Runtime will get updated and these issues become obsolete. However if you are moving forward w/ E9 and have Crystal based labels, I would encourage you to test and test again through the runtime. In the situations mentioned above everything printed perfectly out of the Crystal Developer and only failed through Epicor and the runtime.
>
>
> I hope this saves someone some headaches. Good luck!
>
>
>
> Eric
>
2
We went live with Epicor 9 just after Thanksgiving. After spending 3 weeks fighting with labels, bar codes and the Crystal 2008 Runtime I wanted to share my experiences. If you don't use Crystal for labels this won't really affect you. If you are doing labels in Crystal and are thinking of E9 with the Crystal 2008 Runtime, please read on.


1) If your labels are landscape they will not print properly. Only square or portrait shaped labels will print correctly in E9 w/ the Crystal 2008 Runtime (SP0 and SP3). Everything that is landscape will shrink and rotate no matter how it previews. As a workaround we had to trick our labels into thinking they were square. For example on our 4" x 2" label stock I had to tell Crystal the labels were 4" x 4", and then set the printer preferences to 4" x 4". It's crazy but it works.


2) On smaller labels, some Bar Codes won't print when they are left aligned and generated through the Crystal 2008 Runtime. I know this sounds nuts, but it was true and reproducible for us on a variety of printers and label sizes. We wound up having to add a .1" indent to each left aligned bar code field to get it to print. Centered and right aligned bar codes? No problem.


Hopefully Crystal Runtime will get updated and these issues become obsolete. However if you are moving forward w/ E9 and have Crystal based labels, I would encourage you to test and test again through the runtime. In the situations mentioned above everything printed perfectly out of the Crystal Developer and only failed through Epicor and the runtime.


I hope this saves someone some headaches. Good luck!



Eric