I am facing an issue with dashboard customization wherein I have one Project Button which will display me the projects from Project master and the other is part Button which will click and search parts from part master.
Now, I have an dev Environment where the button click as well as the dashboard works smoothly .And Also Customization is present . But when I try to move it to users TEST environment the code gets converted to VB Script after 2 days of deployment .
and on the Script Tab I see the below VB radio Button Selected.
I tried redeveloping the dashboard, deployed it several times ,reset layout unfortunately nothing worked for me .
The complete customization code from customize tracker view gets disappeared and there is nothing on the screen.
Kindly help if any of our mates have come across similar issue.
Oh Shit it looks like the bug is back and that my friend was a dangerous bug - it broke alot more. I wonder if the entire EpiClient dll is broken again or if this is just another odd bug.
@josecgomez@jgiese.wci if you guys have Kinetic, can you try Save Layouts, see if it blows away your stuff, or perhaps just Dashboards are affected.
Also @fakhruddin which patch level are you on .8? Do you know if it worked in prior version.
The main difference I see btw 2021.1 and 2021.1.8 is
Its my understanding that it used to only query Script but now it also checks for the TopLevelControl GUID and I am not sure if that works well with dashboards because the Trackers TopMost GUID would be Ice.UI.Dashboard.DashboardTrackerViewPanel
It may be a bug. I am just making an assumption of what it could be - unsure of what it really does.
@patel_saif@fakhruddin Can you share some more details? What product version and update version is the system you built the customization on? What is the product version and update version of the specific customer TEST environment.
If you are willing can you post your Dashboard and customization so we can take a look? There is a resolved issue with customizations where save layouts to base/creating personalization’s negatively impacted customizations. That has been fixed in the yet to be released 11.1.100.10 update though we have had several customers work with a test assembly and reported it resolved the issue.
