Data collection stations locking up or employees stuck in tran

We've been running Vantage for over 3 years, and I've only had to use
that utility a couple of times. My recommendation (if you are not
doing so already) is the following:

1) Try to get users to always use the same data collection station
throughout the day. When we first implemented Vantage, we had some
record lock issues, but they tended to happen when an employee would
clock in on one terminal & report activity on different terminals
throughout the day

2) Make sure you have a separate Vantage ID setup for each data
collection workstation. When we first implemented the software, I
was using the same Vantage ID on each data collection station. Use a
separate ID with a separate shortcut for each data collection
station, and this will also help solve some of those issues.

Ryan
We use it daily. For various reasons some shop PCs reboot in the middle of someone clocking-in/out and tie them up.

Since endact.r is used so frequently you would think it would be incorporated into the regular menus - perhaps under utilities - so that not only would it be relevant to each new version but it could be accessable without doing the editprog thing.

-Todd C.

-----Original Message-----
From: Shearer, Judd [mailto:judds@...]
Sent: Tuesday, March 22, 2005 2:30 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] data collection stations locking up or employees stuck in transactions


True, I just checked my version and it is for 6.1 We use it a lot also.



Judd

Custom Hoists, Inc.



-----Original Message-----
From: Manasa Reddy [mailto:mreddy@...]
Sent: Tuesday, March 22, 2005 3:27 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] data collection stations locking up or employees
stuck in transactions



Judd:

You are correct. It is called endact.r, but you must specify what version
of Vantage you are on. And everytime you upgrade you will need a new
version of endact.

We use it ALL the time.


M. Manasa Reddy
ERP Specialist
Crestview Aerospace Corporation
Email: mreddy@...
Phone: (850) 682-2746 x 272


-----Original Message-----
From: Shearer, Judd [mailto:judds@...]
Sent: Tuesday, March 22, 2005 2:05 PM
To: 'vantage@yahoogroups.com'
Subject: RE: [Vantage] data collection stations locking up or employees
stuck in transactions


There was a program Tech support sent us to end the activity on a locked
data collection user. I think it was called endact.r or something like
that.



Judd

Custom Hoists, Inc.



-----Original Message-----
From: tmsover [mailto:dnorris@...]
Sent: Tuesday, March 22, 2005 2:28 PM
To: vantage@yahoogroups.com
Subject: [Vantage] data collection stations locking up or employees stuck
in
transactions




Folks:

Has anyone else experienced data collection terminals either locking
up or displaying error messages? Our data collection stations are low
end PCs running W98. Some are wired, others are wireless. When a
station errors out, it also tends to "lock" an employee into a
transaction with no way to end activity on it. We have to go in as an
administrator and run the endact.r program to get them out of the
transaction so that they can clock out for the day.

Anyone else suffering from this? If so, have you found a solution? Is
the solution upgrading the stations to faster PCs and XP?

Any help is appreciated.

Thanks,

Dale Norris
IS Manager
Bullen Ultrasonics





Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
< http://groups.yahoo.com/group/vantage/files/>
< http://groups.yahoo.com/group/vantage/files/
< http://groups.yahoo.com/group/vantage/files/> >
(2) To search through old msg's goto:
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< http://groups.yahoo.com/group/vantage/messages> >
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I second that!

M. Manasa Reddy
ERP Specialist
Crestview Aerospace Corporation
Email: mreddy@...
Phone: (850) 682-2746 x 272


-----Original Message-----
From: Todd Caughey [mailto:caugheyt@...]
Sent: Tuesday, March 22, 2005 3:02 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] data collection stations locking up or employees
stuck in transactions


We use it daily. For various reasons some shop PCs reboot in the middle
of someone clocking-in/out and tie them up.

Since endact.r is used so frequently you would think it would be
incorporated into the regular menus - perhaps under utilities - so that not
only would it be relevant to each new version but it could be accessable
without doing the editprog thing.

-Todd C.

-----Original Message-----
From: Shearer, Judd [mailto:judds@...]
Sent: Tuesday, March 22, 2005 2:30 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] data collection stations locking up or employees
stuck in transactions


True, I just checked my version and it is for 6.1 We use it a lot also.



Judd

Custom Hoists, Inc.



-----Original Message-----
From: Manasa Reddy [mailto:mreddy@...]
Sent: Tuesday, March 22, 2005 3:27 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] data collection stations locking up or employees
stuck in transactions



Judd:

You are correct. It is called endact.r, but you must specify what version
of Vantage you are on. And everytime you upgrade you will need a new
version of endact.

We use it ALL the time.


M. Manasa Reddy
ERP Specialist
Crestview Aerospace Corporation
Email: mreddy@...
Phone: (850) 682-2746 x 272


-----Original Message-----
From: Shearer, Judd [mailto:judds@...]
Sent: Tuesday, March 22, 2005 2:05 PM
To: 'vantage@yahoogroups.com'
Subject: RE: [Vantage] data collection stations locking up or employees
stuck in transactions


There was a program Tech support sent us to end the activity on a locked
data collection user. I think it was called endact.r or something like
that.



Judd

Custom Hoists, Inc.



-----Original Message-----
From: tmsover [mailto:dnorris@...]
Sent: Tuesday, March 22, 2005 2:28 PM
To: vantage@yahoogroups.com
Subject: [Vantage] data collection stations locking up or employees
stuck
in
transactions




Folks:

Has anyone else experienced data collection terminals either locking
up or displaying error messages? Our data collection stations are low
end PCs running W98. Some are wired, others are wireless. When a
station errors out, it also tends to "lock" an employee into a
transaction with no way to end activity on it. We have to go in as an
administrator and run the endact.r program to get them out of the
transaction so that they can clock out for the day.

Anyone else suffering from this? If so, have you found a solution? Is
the solution upgrading the stations to faster PCs and XP?

Any help is appreciated.

Thanks,

Dale Norris
IS Manager
Bullen Ultrasonics





Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
< http://groups.yahoo.com/group/vantage/files/>
< http://groups.yahoo.com/group/vantage/files/
< http://groups.yahoo.com/group/vantage/files/> >
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
< http://groups.yahoo.com/group/vantage/messages>
< http://groups.yahoo.com/group/vantage/messages
< http://groups.yahoo.com/group/vantage/messages> >
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
< http://groups.yahoo.com/group/vantage/links>
< http://groups.yahoo.com/group/vantage/links
< http://groups.yahoo.com/group/vantage/links> >






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Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and
Crystal Reports and other 'goodies', please goto:
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Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
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have already linked your email address to a yahoo id to enable access. )
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[Non-text portions of this message have been removed]
Geez, I've only used it twice in 2 years!
Between that and how often you guys (and gals) are getting locked up with
printing etc, I guess I should be pretty grateful!

Julie
Mercury Minnesota Inc.

----- Original Message -----
From: "Todd Caughey" <caugheyt@...>
To: <vantage@yahoogroups.com>
Sent: Tuesday, March 22, 2005 3:01 PM
Subject: RE: [Vantage] data collection stations locking up or employees
stuck in transactions


>
> We use it daily. For various reasons some shop PCs reboot in the middle
of someone clocking-in/out and tie them up.
>
> Since endact.r is used so frequently you would think it would be
incorporated into the regular menus - perhaps under utilities - so that not
only would it be relevant to each new version but it could be accessable
without doing the editprog thing.
>
> -Todd C.
>
> -----Original Message-----
> From: Shearer, Judd [mailto:judds@...]
> Sent: Tuesday, March 22, 2005 2:30 PM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] data collection stations locking up or employees
stuck in transactions
>
>
> True, I just checked my version and it is for 6.1 We use it a lot also.
>
>
>
> Judd
>
> Custom Hoists, Inc.
>
>
>
> -----Original Message-----
> From: Manasa Reddy [mailto:mreddy@...]
> Sent: Tuesday, March 22, 2005 3:27 PM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] data collection stations locking up or employees
> stuck in transactions
>
>
>
> Judd:
>
> You are correct. It is called endact.r, but you must specify what version
> of Vantage you are on. And everytime you upgrade you will need a new
> version of endact.
>
> We use it ALL the time.
>
>
> M. Manasa Reddy
> ERP Specialist
> Crestview Aerospace Corporation
> Email: mreddy@...
> Phone: (850) 682-2746 x 272
>
>
> -----Original Message-----
> From: Shearer, Judd [mailto:judds@...]
> Sent: Tuesday, March 22, 2005 2:05 PM
> To: 'vantage@yahoogroups.com'
> Subject: RE: [Vantage] data collection stations locking up or employees
> stuck in transactions
>
>
> There was a program Tech support sent us to end the activity on a locked
> data collection user. I think it was called endact.r or something like
> that.
>
>
>
> Judd
>
> Custom Hoists, Inc.
>
>
>
> -----Original Message-----
> From: tmsover [mailto:dnorris@...]
> Sent: Tuesday, March 22, 2005 2:28 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] data collection stations locking up or employees
stuck
> in
> transactions
>
>
>
>
> Folks:
>
> Has anyone else experienced data collection terminals either locking
> up or displaying error messages? Our data collection stations are low
> end PCs running W98. Some are wired, others are wireless. When a
> station errors out, it also tends to "lock" an employee into a
> transaction with no way to end activity on it. We have to go in as an
> administrator and run the endact.r program to get them out of the
> transaction so that they can clock out for the day.
>
> Anyone else suffering from this? If so, have you found a solution? Is
> the solution upgrading the stations to faster PCs and XP?
>
> Any help is appreciated.
>
> Thanks,
>
> Dale Norris
> IS Manager
> Bullen Ultrasonics
>
>
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> have
> already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder
and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> < http://groups.yahoo.com/group/vantage/files/>
> < http://groups.yahoo.com/group/vantage/files/
> < http://groups.yahoo.com/group/vantage/files/> >
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> < http://groups.yahoo.com/group/vantage/messages>
> < http://groups.yahoo.com/group/vantage/messages
> < http://groups.yahoo.com/group/vantage/messages> >
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
> < http://groups.yahoo.com/group/vantage/links>
> < http://groups.yahoo.com/group/vantage/links
> < http://groups.yahoo.com/group/vantage/links> >
>
>
>
>
>
>
> Yahoo! Groups Sponsor
>
>
>
> ADVERTISEMENT
>
>
> <
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> >
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>
oups/S=1705007183:HM/EXP=1111606160/A=2593423/R=0/SIG=11el9gslf/*http:/www.n
> etflix.com/Default?mqso=60190075> click here
>
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>
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> <
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I think one risk factor (besides network issues and bad PCs) is the clocking style and pace at particular places. The window of vulnerability is at the point of clocking on/off a job or particular activity. Places where employees clock frequently have more exposure - clocking and staying on the same activity all day means less. Also, as we have, if you have people who remain "selected" between activity changes because they are the only ones using that PC then there is a lot more chance of failure while they are in that state thus locking them up.
-Todd C.

-----Original Message-----
From: Julie Lehmann [mailto:jlehmann@...]
Sent: Tuesday, March 22, 2005 3:29 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] data collection stations locking up or employees stuck in transactions


Geez, I've only used it twice in 2 years!
Between that and how often you guys (and gals) are getting locked up with
printing etc, I guess I should be pretty grateful!

Julie
Mercury Minnesota Inc.

----- Original Message -----
From: "Todd Caughey" <caugheyt@...>
To: <vantage@yahoogroups.com>
Sent: Tuesday, March 22, 2005 3:01 PM
Subject: RE: [Vantage] data collection stations locking up or employees
stuck in transactions


>
> We use it daily. For various reasons some shop PCs reboot in the middle
of someone clocking-in/out and tie them up.
>
> Since endact.r is used so frequently you would think it would be
incorporated into the regular menus - perhaps under utilities - so that not
only would it be relevant to each new version but it could be accessable
without doing the editprog thing.
>
> -Todd C.
>
> -----Original Message-----
> From: Shearer, Judd [mailto:judds@...]
> Sent: Tuesday, March 22, 2005 2:30 PM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] data collection stations locking up or employees
stuck in transactions
>
>
> True, I just checked my version and it is for 6.1 We use it a lot also.
>
>
>
> Judd
>
> Custom Hoists, Inc.
>
>
>
> -----Original Message-----
> From: Manasa Reddy [mailto:mreddy@...]
> Sent: Tuesday, March 22, 2005 3:27 PM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] data collection stations locking up or employees
> stuck in transactions
>
>
>
> Judd:
>
> You are correct. It is called endact.r, but you must specify what version
> of Vantage you are on. And everytime you upgrade you will need a new
> version of endact.
>
> We use it ALL the time.
>
>
> M. Manasa Reddy
> ERP Specialist
> Crestview Aerospace Corporation
> Email: mreddy@...
> Phone: (850) 682-2746 x 272
>
>
> -----Original Message-----
> From: Shearer, Judd [mailto:judds@...]
> Sent: Tuesday, March 22, 2005 2:05 PM
> To: 'vantage@yahoogroups.com'
> Subject: RE: [Vantage] data collection stations locking up or employees
> stuck in transactions
>
>
> There was a program Tech support sent us to end the activity on a locked
> data collection user. I think it was called endact.r or something like
> that.
>
>
>
> Judd
>
> Custom Hoists, Inc.
>
>
>
> -----Original Message-----
> From: tmsover [mailto:dnorris@...]
> Sent: Tuesday, March 22, 2005 2:28 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] data collection stations locking up or employees
stuck
> in
> transactions
>
>
>
>
> Folks:
>
> Has anyone else experienced data collection terminals either locking
> up or displaying error messages? Our data collection stations are low
> end PCs running W98. Some are wired, others are wireless. When a
> station errors out, it also tends to "lock" an employee into a
> transaction with no way to end activity on it. We have to go in as an
> administrator and run the endact.r program to get them out of the
> transaction so that they can clock out for the day.
>
> Anyone else suffering from this? If so, have you found a solution? Is
> the solution upgrading the stations to faster PCs and XP?
>
> Any help is appreciated.
>
> Thanks,
>
> Dale Norris
> IS Manager
> Bullen Ultrasonics
>
>
>
>
>
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