You can't delete or inactivate a shipto record once it has been used. The slow speed with large number of shiptos is a known Epicor bug. The problem in Customer Maintenance has to do with the tree view being refreshed. The solution is to remove the tree view. You can do this through a customization of the form. Add the following code to the CustomerEntryForm Load Event:
 Dim TreeView as EpiTreeView = CType(csm.GetNativeControlReference("46c8ee42-a6f1-468b-95ba-6dfc13223ee2"), EpiTreeView)
Dim TreeViewPanel as EpiTreeViewPanel = CType(csm.GetNativeControlReference("0760b462-f1a3-404f-9d74-0409df52c10f"), EpiTreeViewPanel)
Dim CustomerTab as Epicor.Mfg.UI.App.CustomerEntry.CustomerDock = CType(csm.getNativeControlReference("197d7d6d-2443-47c7-b8ef-aa6cd9a95267"),Epicor.Mfg.UI.App.CustomerEntry.CustomerDock)
chkEpiCustom6.Enabled = False
CustomerTab.Visible = TRUE
TreeView.Visible = FALSE
TreeView.Width = 0
TreeView.Dispose()
TreeViewPanel.Dispose()
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From: "dawns1@..." <dawns1@...>
To: vantage@yahoogroups.com
Sent: Wednesday, July 13, 2011 10:59 AM
Subject: [Vantage] Deleting customer ship-to's
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We have several customers with thousands of saved ship-to addresses,
which causes significant delays when accessing the customers through
customer tracker, order entry, etc. Does anyone know of a way to
delete or in some way inactivate these? Thanks!
Dawn Schefelker, Controller
Design Specialties, Inc.
[Non-text portions of this message have been removed]
 Dim TreeView as EpiTreeView = CType(csm.GetNativeControlReference("46c8ee42-a6f1-468b-95ba-6dfc13223ee2"), EpiTreeView)
Dim TreeViewPanel as EpiTreeViewPanel = CType(csm.GetNativeControlReference("0760b462-f1a3-404f-9d74-0409df52c10f"), EpiTreeViewPanel)
Dim CustomerTab as Epicor.Mfg.UI.App.CustomerEntry.CustomerDock = CType(csm.getNativeControlReference("197d7d6d-2443-47c7-b8ef-aa6cd9a95267"),Epicor.Mfg.UI.App.CustomerEntry.CustomerDock)
chkEpiCustom6.Enabled = False
CustomerTab.Visible = TRUE
TreeView.Visible = FALSE
TreeView.Width = 0
TreeView.Dispose()
TreeViewPanel.Dispose()
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From: "dawns1@..." <dawns1@...>
To: vantage@yahoogroups.com
Sent: Wednesday, July 13, 2011 10:59 AM
Subject: [Vantage] Deleting customer ship-to's
Â
We have several customers with thousands of saved ship-to addresses,
which causes significant delays when accessing the customers through
customer tracker, order entry, etc. Does anyone know of a way to
delete or in some way inactivate these? Thanks!
Dawn Schefelker, Controller
Design Specialties, Inc.
[Non-text portions of this message have been removed]