He finished emailing me for an appointment time this morning… ugh.
Mine is Case CS0003724116.
As for Java - looks like it has little to do with the Java runtime installed at the OS level, but rather the Java JDK version installed during the Solr install.
I’ll get our cases updated one I talk to the guy again.
Thanks!
c:$\ProgramData\Eclipse\SolrSC (this is the default, but you may have to find your custom path)
Uninstall Solr
Should be able to simply run the upgrade as usual at this point.
The tech is going to try and reproduce it with the files from the .68 patch to prove that is the issue - and hopefully update our cases when he confirms it.