Has anyone had any success having ECM attachments open up in the browser with the Edge Agent installed? I was under the impression that with the Edge Agent, we would not have to download the files any longer to view them. When I click on the icon I get prompted for my ECM user id and password. if I enter it, it takes me to ECM instead of just opening the document in a new tab.
I’ve been pestering support a lot with other problems and wanted to check to see if anyone has it working before I create another ticket.
I don’t remember exact UI layout, but it looks like you are trying to use VIew in DocStar (ECM) functionality. It always was per user.
For one seat you need to use a button that will download from server.