Since we upgraded to 2022.2, I am unable to use the Download for Design process on any of my custom reports that contain images. When I use either the preview or the publish command in the Design SSRS dialog, I get this error:
Server Side Exception
End of Central Directory record could not be found.
Exception caught in: Epicor.ServiceModel
Description: End of Central Directory record could not be found.
Correlation ID: a8e6e1e1-ee4c-4edb-9c78-8155ad2703dd
1.CallWithCommunicationFailureRetry(String methodName, ProxyValuesIn valuesIn, ProxyValuesOut valuesOut, RestRpcValueSerializer serializer) at Ice.Cloud.ProxyBase1.CallWithMultistepBpmHandling(String methodName, ProxyValuesIn valuesIn, ProxyValuesOut valuesOut, Boolean useSparseCopy)
at Ice.Cloud.ProxyBase`1.Call(String methodName, ProxyValuesIn valuesIn, ProxyValuesOut valuesOut, Boolean useSparseCopy)
at Ice.Proxy.BO.SsrsReportDesignImpl.UploadAndRenderDesign(Guid sysRowID, Byte compressedReportDefinitions, String outputFormat)
at Ice.Adapters.SsrsReportDesignAdapter.UploadAndRenderDesign(Guid sysRowID, Byte compressedReportDefinitions, String outputFormat)
at Ice.UI.App.SsrsReportDesign.ReportDesignForm.BaseToolbarsManager_ToolClick(Object sender, ToolClickEventArgs e)
at Infragistics.Win.UltraWinToolbars.ToolClickEventHandler.Invoke(Object sender, ToolClickEventArgs e)
at Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.OnToolClick(ToolClickEventArgs e)
at Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.FireEvent(ToolbarEventIds id, EventArgs e)
at Infragistics.Win.UltraWinToolbars.PopupMenuItemUIElement.DoClickProcessing(MouseEventArgs e)
at Infragistics.Win.UltraWinToolbars.PopupMenuItemUIElement.OnMouseUp(MouseEventArgs e)
at Infragistics.Win.TextUIElementBase.OnMouseUp(MouseEventArgs e)
at Infragistics.Win.ControlUIElementBase.ProcessMouseUpHelper(Object sender, MouseEventArgs e)
at Infragistics.Win.ControlUIElementBase.ProcessMouseUp(Object sender, MouseEventArgs e)
at Infragistics.Win.Utilities.ProcessEvent(Control control, ProcessEvent eventToProcess, EventArgs e)
at Infragistics.Win.UltraWinToolbars.PopupControlBase.OnMouseUp(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
Support originally connected my case to an existing PRB, but that PRB is for large images. My images are not large, and even when I completely delete the image control from my report, I still get the error. Nothing but silence on this from support for almost a month now (yes I escalated it, still no response at all from the tech or from support management).
The commonality I see in the reports that are failing is that I am using a database image from the filestore. Is anybody else loading their logos this way and running into any similar problems or have an idea how to fix it?
The reason we don’t just plop the logo onto the report directly is because each company has a different logo and its a lot cleaner to just load the logos into the database and have the correct one dynamically loaded to the report, than to have all of them on the report to begin with and then visibility rules for each one. At least I thought it was until I upgraded and it doesn’t work anymore.
This is definitely not an issue with the rdl because if I go into Report Style and upload the file it works fine. It seems like a bug in the Design SSRS program.