Is there something different between the Enterprise Search URL in Company Maintenance between Epicor 10 and Epicor 2024.1? We can’t seem to get it to work in 2024.1. The Enterprise Search path in the Admin Console matches what we have, but if I click Launch Search from there, it displays a URL tha…

I can’t remember where I saw it (EpicWeb or EpicCare, maybe), but something put out by Epicor that they have temporarily deactivated Enterprise search. We are also on 2024.1 and have been unable to use it. Was a little unclear if that was for just cloud or also on-prem.

Thanks for the response. That made me search for ‘epicor deactivated enterprise search?’ and I found a link to another post on this forum, which had not come up with I searched the forum itself. What is happening with Enterprise Search? Disabled Globally That does seem to explain it. I have let …

Another wrinkle we found, apparently the search sort of works when on our VPN, but it doesn’t do partial matches anymore. It used to be we could type in the first 4 characters of a customer name and get results, now we can only get results that match a name completely. (not what I tried, but Good …

Hello all, I’m going to take a shotgun approach in this answer. I don’t check in every day but I will plan on looking back here Monday if there are follow-ups. First Enterprise search and cloud: This was actually a Windows 2019 bug at its root. The container for ES and all our containers at the ti…

Doesn’t seem like cloud customers are enabled to maintain this actually, maybe I am misunderstanding what you wrote? [image]

This part is on cloud admin. You can only go to Index Maintenance, and Index rebuild

I copied the message @pferrington sent above (thank you!) and sent it to the IT director, his response is ‘We need the URL for Enterprise Search to be the public FQDN. We know that’s the issue because if we punch through the internal server name and make it available via public dns, it works. So w…

What Patrick wrote is for 2025.1 only, it is not applicable for your version

Enterprise Search in 2024.1

Kinetic ERP

jgehling (Jeff Gehling) April 11, 2025, 6:20pm 5

Enterprise search was disabled for cloud only customers. If you are on prem it could be something else

Tediousness of jumping between companies in Epicor

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Enterprise Search in 2024.1

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