I have a user trying to open her Order Entry screen, but is receiving the error Root Element is Missing. Anyone had this issue and if so, how do we fix this? Thanks for any help!!!
Krista
I have a user trying to open her Order Entry screen, but is receiving the error Root Element is Missing. Anyone had this issue and if so, how do we fix this? Thanks for any help!!!
Krista
Would be helpful to post screenshot of error
I may be giving away Support’s best tricks but
When in doubt, delete the personalization and then clear client cache.
Nathan, this did the trick!!! Thank you!
It worked. Thank you!